Senior Manager - Behavioral Health

TriHealth; Cincinnati (OH); On-site; USD 120,000 - 160,000; Full time

Job summary

TriHealth Good Samaritan Hospital in Cincinnati, OH is seeking a Senior Manager - Behavioral Health to provide system-wide nursing leadership for inpatient behavioral health intake and related clinical practices. The role focuses on quality, safety, access, and outcomes across Emergency Departments and affiliated teams.

The incumbent will standardize intake processes, partner with ED, nursing, therapy and social work leaders, develop clinical competencies, mentor staff, and drive performance

Qualifications

• Bachelor's Degree in Nursing (Required).
• 5-7 years progressive nursing leadership experience.
• 2-3 years clinical nursing experience (Required).
• Certification in specialty area within 2 years of hire.
• Registered Nurse (RN) required.
• BLS for Healthcare Providers.

Responsibilities

• Provides system-wide leadership for inpatient behavioral health intake, nursing practice, quality, safety, patient access, and clinical outcomes.
• Oversees inpatient behavioral health intake, inpatient therapy, and social work services.
• Leads standardization and optimization of behavioral health intake processes across Emergency Departments to promote safe, timely patient placement and transitions of care.
• Partners with ED, nursing, behavioral health, therapy, and social work leaders to improve workflows and reduce variation in practice.
• Identifies key quality and performance indicators and leads system-wide performance improvement initiatives.
• Advances evidence-based behavioral health nursing practices, including suicide prevention and restraint-related initiatives.
• Serves as a clinical advisor and system resource for behavioral health nursing best practices, policies, procedures, and clinical decision-making.
• Develops and implements clinical competencies, education, training, and practice standards for behavioral health team members.
• Mentors and supports leaders and team members to promote professional development and clinical excellence.
• Leads strategic initiatives related to behavioral health intake, therapy, social work, and nursing practice.
• Supports accreditation, regulatory compliance, and alignment of clinical practice with organizational policies and standards.
• Promotes recruitment, retention, professional development, and a positive culture for behavioral health nursing.
• Builds collaborative relationships across nursing, physicians, Emergency Departments, and other interdisciplinary teams to enhance patient care.
• Encourages continuing education, specialty certification, evidence-based practice, nursing research, professional organization involvement, and community engagement.
• Provides leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs.

Skills

Leadership

Nursing Leadership

Quality & Safety

Operations Management

Staff Development

Education

Bachelor's Degree in Nursing

Job description

Location

375 Dixmyth Avenue, Cincinnati, OH 45220

Job Description

Senior Manager - Behavioral Health

Full Time Day Shift - TriHealth Good Samaritan Hospital

Location

375 Dixmyth Avenue, Cincinnati, OH 45220

Work Schedule

• Full Time Days - (80 hours bi-weekly)

Job Overview

This nursing leadership role has system-wide responsibility for inpatient behavioral health intake across system Emergency Departments and serves as the nursing clinical advisor and subject matter expert for behavioral health best practices. This nursing leadership position provides strategic, system-level leadership for quality, safety, access, clinical outcomes, competency development, and evidence-based behavioral health nursing practice. The role leads standardization and optimization of inpatient behavioral health intake, partners closely with Emergency Departments and behavioral health teams, and advances initiatives that strengthen patient care, regulatory readiness, staff capability, and the behavioral health care environment.

Job Requirements

• Bachelor's Degree (Required)
• 5-7 years experience Progressive Leadership in Nursing in a related field (Required)
• 2-3 years of clinical experience in Nursing (Required)
• Membership in related professional organization preferred
• Certification within specialty area within 2 years of hire
• Registered Nurse (Required)
• BLS for Healthcare Providers

Job Responsibilities

• Provides system-wide leadership for inpatient behavioral health intake, nursing practice, quality, safety, patient access, and clinical outcomes.
• Oversees inpatient behavioral health intake, inpatient therapy, and social work services.
• Leads the standardization and optimization of behavioral health intake processes across Emergency Departments to promote safe, timely patient placement and transitions of care.
• Partners with Emergency Department, nursing, behavioral health, therapy, and social work leaders to improve workflows and reduce variation in practice.
• Identifies key quality and performance indicators and leads system-wide performance improvement initiatives.
• Advances evidence-based behavioral health nursing practices, including suicide prevention and restraint-related initiatives.
• Serves as a clinical advisor and system resource for behavioral health nursing best practices, policies, procedures, and clinical decision-making.
• Develops and implements clinical competencies, education, training, and practice standards for behavioral health team members.
• Mentors and supports leaders and team members to promote professional development and clinical excellence.
• Leads strategic initiatives related to behavioral health intake, therapy, social work, and nursing practice.
• Supports accreditation, regulatory compliance, and alignment of clinical practice with organizational policies and standards.
• Promotes recruitment, retention, professional development, and a positive culture for behavioral health nursing.
• Builds collaborative relationships across nursing, physicians, Emergency Departments, and other interdisciplinary teams to enhance patient care.
• Encourages continuing education, specialty certification, evidence-based practice, nursing research, professional organization involvement, and community engagement.
• Provides leadership and oversight for a direct/indirect report span of 60–99 team members, including 60–99 indirect FTEs.

Working Conditions

• Bending - Occasionally
• Climbing - Occasionally
• Concentrating - Consistently
• Continuous Learning - Consistently
• Hearing: Conversation - Frequently
• Hearing: Other Sounds - Frequently
• Interpersonal Communication - Consistently
• Kneeling - Occasionally
• Lifting <10 Lbs. - Frequently
• Lifting 50+ Lbs. - Frequently
• Lifting <50 Lbs. - Occasionally
• Pulling - Rarely
• Pushing - Rarely
• Reaching - Rarely
• Reading - Consistently
• Sitting - Consistently
• Standing - Frequently
• Stooping - Occasionally
• Talking - Frequently
• Thinking/Reasoning - Consistently
• Use of Hands - Frequently
• Color Vision - Occasionally
• Visual Acuity: Far - Occasionally
• Visual Acuity: Near - Occasionally
• Walking - Frequently

Leadership Performance Standards

Achievement Of Annual Pillar Goals

TriHealth leaders create a culture of engagement, safety & reliability and high performance by consistently modeling and utilizing the following TriHealth Way leadership competencies, tactics and ALWAYS Behaviors to drive strategic pillar results:

• Safety/Quality, 2) Service, 3) Growth, 4) Culture/People, 5) Finance

Leadership Competencies

• TriHealth Way of Leading
• TriHealth Way of Serving
• Transformation Change
• Drive for Results
• Build Organizational Talent

Leadership Tactics

• Conduct department huddles. Generally, clinical departments hold daily huddles, non-clinical hold weekly huddles.
• Regularly Round on Team Members, using questions from the rounding log.
  • 25 or fewer team members = monthly
  • 26-50 team members = every other month
  • 51+ (and optional team members) = quarterly
• Lead monthly team meetings using meeting agenda template; review stoplight report; cascade key leadership messages.
• Model, coach and validate team members use of TriHealth Way behaviors (AIDET + Promise, Always Behaviors and Always HEARD).
• Recognize team members for safety wins, positive performance and demonstrating SERVE and ALWAYS behaviors, TriHealth Way of Leading, Serving and Delivering Care.

Job Keywords

Registered Nurse, Assistant Nurse Manager, Charge RN, Nursing, Hospital, Acute Care, Inpatient Care, Supervisor, Leadership, Psychology, Psych, Behavioral Health