Senior Manager, Apparel Global Supply Planning

newbalance; Lawrence (MA); Hybrid; USD 122,000 - 193,000; Full time

Benefits offered by this job

Medical insurance (3 options)

Dental coverage

Vision insurance

Life insurance

401K

Lifestyle reimbursement

Student loan support

Mentorship programs

Annual lifestyle reimbursement $1,000

Paid vacation 4 weeks

Holidays 12

Parental leave

Associate discount

Job summary

New Balance seeks a Senior Manager, Apparel Global Supply Planning, to lead a team of apparel supply planners and optimize factory loading while balancing forecasted demand and supplier capabilities. You will manage internal customer expectations on production schedules and shipments.

The role requires 8+ years in supply chain with 6+ years in people leadership, ERP proficiency (D365/SAP/Oracle), and strong analytical, cross-functional leadership, and excellent Excel skills.

Qualifications

• Bachelor's degree in business, supply chain, operations, or related field.
• 8+ years in supply chain, planning, inventory management, or operations, including 6+ years in people leadership.
• Strong leadership to sustain performance and morale amid competing priorities.
• Strong analytical and decision-making skills focused on customer experience and results.
• Advanced proficiency in Excel and ERP systems (D365, SAP, Oracle) and PO management platforms like XPC.
• APICS CPIM certification preferred.

Responsibilities

• Lead the Apparel, Accessories, and Equipment (AAE) Supply Planning team to achieve KPIs.
• Own factory capacity planning to support delivery performance and profitability.
• Collaborate with factory leadership to align demand, capacity, and execution.
• Ensure on-time delivery performance and optimal factory loading for AAE.
• Oversee RCCP, Early Buy, and Shortened Lead time programs.
• Represent planning in S&OP and SBRS meetings.
• Guide communications for disruptions and mitigation plans.
• Coordinate cross-functional initiatives with sales, customer service, IT, and logistics.

Skills

Leadership

Forecasting

ERP systems

Excel

Cross-functional collaboration

Education

Bachelor's degree in business / supply chain / operations

APICS CPIM certification (preferred)

Tools

Microsoft Dynamics 365

SAP

Oracle

XPC

Job description

Who We Are

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

Job Mission

The Senior Manager, Apparel Global Supply Planning, is responsible for leading a team of apparel supply planners to achieve strong customer service balanced with optimal factory loading. They will oversee factory-level loading plans that consider forecasted and actual customer demand, supplier fill rates, and manufacturing capacity constraints. They will be responsible for internal customer-facing order management to ensure aligned expectations regarding the apparel production schedule and shipments.

Major Accountabilities

• Lead the Apparel, Accessories, and Equipment (AAE) Supply Planning team, fostering a high-performance culture focused on achieving business objectives, exceeding key performance indicators (KPIs), making data-driven decisions, developing talent, and maintaining strong employee engagement. Establish team priorities and allocate resources to support changing business needs.
• Own and continuously improve the factory capacity planning process to support delivery performance, cost objectives, profitability goals, competitive positioning, and long-term strategic growth initiatives.
• Partner closely with factory leadership to drive achievement of shared delivery and service KPIs, ensuring alignment between demand, capacity, and execution.
• Accountable for customer on-time delivery performance and factory loading optimization across the AAE business.
• Oversee execution of planning tools such as the monthly RCCP, Early Buy, and Shortened Lead time programs.
• Represent supply planning in the corporate S&OP process and Strategic Business Review meetings
• Oversee the communication and escalation process for significant production, sourcing, or delivery disruptions, including the preparation and distribution of incident reports and mitigation plans.
• Lead cross-functional initiatives and effectively coordinate with partners e.g. sales operations, customer service, development, IT, and logistics.

Requirements for Success

• Bachelor's degree in business, Supply Chain Management, Operations, or a related field.
• 8+ years of supply chain, planning, inventory management, or operations experience, including 6+ years of people leadership experience.
• Strong leadership skills with the ability to maintain team performance, engagement, and morale while navigating complex business challenges, competing priorities, and cross-functional dependencies.
• Strong analytical and decision-making skills with a focus on delivering exceptional customer experience and business results.
• Advanced proficiency in Microsoft Excel and experience with ERP systems (e.g. Microsoft Dynamics 365, SAP, Oracle) and purchase order management platforms (e.g., XPC).
• APICS CPIM certification preferred

Lawrence, MA Corp Only Pay Range: $122,100.00 - $157,500.00 - $192,900.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)

Regular Associate Benefits

• New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K.
• We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally.
• You’ll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it’s part of our culture.
• Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
• Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.

Flexible Work Schedule

For decades we have fostered a unique culture founded on our values with a particular focus on in-person teamwork and collaboration. Our North American hybrid model encourages rich in-person experiences, showcasing our commitment to teamwork and connection, while maintaining flexibility for associates. New Balance Associates currently work in office three days per week (Tuesday, Wednesday, and Thursday). Our offices are fully open, and amenities are available across our North American o