Senior Manager, AI Workflow

Coca-Cola; Georgia; On-site; USD 180,000 - 240,000; Full time

Job summary

The Coca-Cola Company is seeking a Senior Manager, Artificial Intelligence Workflow Engineering to drive AI-powered workflow automation across the enterprise. This role sits at the intersection of business process transformation and advanced technology, delivering scalable, automated solutions that improve efficiency and value creation.

You will partner with Digital Strategy and technology teams to identify high-value AI use cases, translate complex problems into scalable solutions, and ensure

Qualifications

• Bachelor's degree in CS, IS, Engineering, Data Science, or related field.
• 7+ years of experience in workflow engineering, process automation, digital transformation, or related technology roles.
• Proven experience designing and implementing workflow automation solutions using modern platforms and tools.
• Strong understanding of AI and ML concepts with practical application in business processes.
• Demonstrated ability to translate business needs into technical solutions delivering measurable outcomes.
• Experience working across cross-functional teams to drive alignment and execute complex initiatives.
• Proficiency in data analysis and data-driven decision-making.
• Familiarity with enterprise systems integration, APIs, and cloud-based architectures.
• Strong communication skills to explain technical concepts to non-technical stakeholders.
• Knowledge of responsible AI practices including governance, privacy, and ethics.
• Experience supporting change management and adoption of new technologies.

Responsibilities

• Design and implement AI-enabled workflows that streamline business processes and improve decision-making.
• Partner with Digital Strategy, Technology, and business teams to identify high-value AI use cases.
• Develop AI solutions or leverage off-the-shelf options for embedding AI across core workflows.
• Collaborate with the AI Network and Community to access AI skillets across the organization.
• Translate requirements into scalable technical solutions using modern workflow orchestration tools and AI platforms.
• Develop and optimize end-to-end process automation strategies with seamless system integration.
• Drive continuous improvement by analyzing workflow performance and eliminating bottlenecks.
• Coordinate with stakeholders to align priorities, timelines, and expected outcomes for automation initiatives.
• Establish governance for AI-driven workflows with ethical, responsible practices.
• Support Change Management and Capabilities teams to drive adoption of intelligent workflows.
• Create scalable frameworks and reusable assets to deploy workflows across regions and functions.
• Maintain information security and governance for all AI solutions.

Skills

Workflow engineering

Process automation

Digital transformation

AI/ML concepts

Data analysis

Cross-functional collaboration

Non-technical communication

Education

Bachelor's degree in CS/IS/Engineering/Data Science

Tools

Workflow orchestration tools

Cloud platforms

AI platforms

APIs / data integration

Job description

Job Description Summary:

At The Coca ‑ Cola Company, we are committed to building a future fueled by innovation, data, and human ingenuity. As a global leader with a powerful portfolio of brands and an evolving digital ecosystem, we continually invest in technologies that unlock growth, accelerate decision-making, and enhance the experiences of our consumers and employees. Our Digital Strategy function plays a critical role in shaping this transformation by identifying, scaling, and embedding next-generation capabilities across the enterprise.

We are seeking a Senior Manager, Artificial Intelligence Workflow Engineering to join our Digital Strategy team, reporting to the Vice President of Digital Strategy. This role sits at the intersection of business process transformation and advanced technology, with a focus on designing, building, and optimizing intelligent workflows powered by artificial intelligence. The ideal candidate is a technically fluent, business-minded professional who can translate complex problems into scalable, automated solutions that improve efficiency, agility, and value creation across the organization.

The ideal candidate combines strong technical expertise with business acumen, demonstrating the ability to translate complex challenges into scalable, efficient solutions. This individual will partner closely with cross-functional teams to identify high-value opportunities for automation and artificial intelligence adoption, while ensuring alignment with enterprise priorities and responsible technology practices. This role offers a unique opportunity to influence how work gets done across Coca ‑ Cola by shaping and scaling next-generation digital capabilities that support growth, agility, and operational excellence.

What You'll Do for Us

• Design and implement artificial intelligence-enabled workflows that streamline business processes, improve productivity, and enhance decision-making across enterprise functions


• Partner with the Digital Strategy, Technology, and business teams to identify high-value use cases for artificial intelligence and workflow automation


• Develop AI solutions or leverage commercially available off-the-shelf options for embedding AI across prioritized core workflows selected for AI application


• Collaborate with the AI Network and Community to tap in to key AI skillets across the Digital Org


• Translate business requirements into scalable technical solutions, leveraging modern workflow orchestration tools and artificial intelligence platforms


• Develop and optimize end-to-end process automation strategies, ensuring seamless integration across systems and data sources


• Drive continuous improvement by analyzing workflow performance, identifying bottlenecks, and implementing enhancements to increase efficiency and effectiveness


• Collaborate with cross-functional stakeholders to ensure alignment on priorities, timelines, and expected outcomes for automation initiatives


• Establish best practices and governance frameworks for artificial intelligence-driven workflows, ensuring ethical, responsible, and compliant use of technology


• Partner with Change Management and Capabilities teams to drive training, upskilling, communications, and adoption of intelligent workflows across impacted teams


• Support the development of scalable frameworks and reusable assets that accelerate the deployment of new workflows across regions and functions


• Maintain appropriate information sec urity and governance for all AI solutions

Requirements & Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, Data Science, or a related field


• 7+ years of experience in workflow engineering, process automation, digital transformation, or related technology roles


• Proven experience designing and implementing workflow automation solutions using modern platforms and tools


• Strong understanding of artificial intelligence and machine learning concepts, including practical application in business processes


• Demonstrated ability to translate business needs into technical solutions that deliver measurable outcomes


• Experience working across cross-functional teams to drive alignment and execute complex initiatives


• Proficiency in data analysis and data-driven decision-making, with the ability to interpret and leverage insights to optimize workflows


• Familiarity with enterprise systems integration, application programming interfaces, and cloud-based architectures


• Strong communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders


• Knowledge of responsible artificial intelligence practices, including governance, privacy, and ethical considerations


• Experience supporting change management efforts and driving adoption of new technologies across organizations


• Ability to operate effectively in a fast-paced, evolving environment with a growth mindset and continuous learning orientation

Candidate Attributes

Demonstrates curiosity and