Senior Manager, AI-Driven Patch & Vulnerability

Berkley Technology Services LLC; Manassas (VA); On-site; USD 127,000 - 182,000; Full time

Benefits offered by this job

Health benefits

401(k) with profit sharing

Wellness programs

Paid time off

Job summary

Berkley Technology Services (BTS) is the technology arm of W. R. Berkley Corporation, delivering IT solutions worldwide. The Sr. Manager, Enterprise Patch & Vulnerability Management leads VIPR, driving patch lifecycle, remediation, and posture management across platforms.

The role requires deep technical breadth, strong analytical skills, and the ability to influence teams without direct authority. It involves AI-based analysis, change orchestration, and offshore coordination to meet SLAs.

Qualifications

• Bachelor's Degree in Information Technology, Cybersecurity, Computer Science, Information Systems, or related field.
• Equivalent experience will be considered.
• 5+ years of technical experience.
• 3+ years of hands-on experience in enterprise patch management, vulnerability remediation, systems engineering, or infrastructure operations.
• Experience leading technical execution of enterprise change and maintenance activities across multiple platforms.
• Hands-on experience with patch and vulnerability tooling.
• Experience applying AI, analytics, or automation tools to operational or security data.
• Working knowledge of public cloud platforms and modern data, integration, platform engineering, DevOps, SRE, and cybersecurity practices.

Responsibilities

• Lead technical planning, orchestration, and execution of patch-related changes across services, applications, and infrastructure.
• Partner with BTS technology teams, Cybersecurity, Service Management, Change Management, and others to ensure timely remediation.
• Provide technical direction to offshore execution pod and ensure checkpoints meet SLAs.
• Drive AI-based vulnerability and patch analysis and validate outputs.
• Coordinate escalation for patch-related incidents and failed deployments.
• Oversee vulnerability remediation across devices on the network within SLAs.
• Influence code changes with product owners to remediate vulnerabilities.

Skills

Patch management

Vulnerability remediation

Change orchestration

AI data analysis

Risk analysis

Incident management

Automation scripting

Education

Bachelor's Degree in IT or related field

Equivalent experience considered

Tools

Patch tooling

AI analytics tools

Cloud platforms

Job description

Berkley Technology Services (BTS) is the technology arm of W. R. Berkley Corporation, delivering IT solutions worldwide. The Sr. Manager, Enterprise Patch & Vulnerability Management leads VIPR, driving patch lifecycle, remediation, and posture management across platforms.

The role requires deep technical breadth, strong analytical skills, and the ability to influence teams without direct authority. It involves AI-based analysis, change orchestration, and offshore coordination to meet SLAs.