Senior Maintenance Technician

Bozzuto; Cambridge (MA); On-site; USD 60,000 - 63,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid time off

Retirement planning

Tuition reimbursement

A place you belong

Job summary

Bozzuto in Cambridge, MA is seeking a Senior Maintenance Technician to lead troubleshooting and maintenance of mechanical, electrical, plumbing, irrigation and security systems across residential communities. You will respond to maintenance requests within 24 hours, ensure safety and code compliance, and work with a team to deliver outstanding resident experiences.

This role requires 2–5 years of experience, HVAC/EPA certification preferred, and willingness to be on call, including weekends.

Qualifications

• 2–5 years’ experience as a Maintenance Technician in residential property management.
• HVAC, Electrical, Plumbing and/or Appliance Repair expertise.
• Strong communication and computer skills for resident interaction and systems documentation.

Responsibilities

• Lead troubleshooting and adjust control systems to ensure daily operation of mechanical, electrical, plumbing, irrigation and security systems.
• Maintain property assets with advanced maintenance skills.
• Respond to preventative maintenance deficiencies and follow through on repairs.
• Collaborate with Maintenance Technicians to complete Preventative Maintenance Program.
• Deliver excellent customer service to residents and vendors.
• Respond to maintenance requests within 24 hours.
• Ensure safety, codes and fair housing compliance; stay current on guidelines.
• Be on call for after-hours emergencies and possible weekend shifts.

Skills

Maintenance experience

HVAC

EPA Certification

Communication skills

Computer skills

Job description

At Bozzuto, every team member shares a deep commitment to doing good for those around us . We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.

Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.

Primary Responsibilities:

As a Senior Maintenance Technician, your primary responsibilities include:

• Take the lead role in troubleshooting, make adjustments to control systems and ensuring the daily functioning of mechanical, electrical, plumbing, irrigation and security systems.
• Maintain the physical asset of the property as directed by Management with a focus on those tasks that will require advance skills and knowledge of apartment maintenance.
• Respond quickly to deficiencies found in preventative maintenance inspections.
• Work closely with Maintenance Technicians to complete the communities Preventative Maintenance Program
• Deliver excellent customer service
• Respond to all maintenance requests within 24 hours
• Ensure effective, professional, and timely follow up with residents, vendors and property management team on all maintenance services provided
• Adhere to and stay current on all applicable building codes, safety standards and fair housing laws and ensure safety standards comply with all company, local, City, State and Federal guidelines
• Working weekends or evenings and being on call for after hour emergencies

What You Bring to Us:

• Minimum 2-5 years’ experience as a Maintenance Technician preferably in the Residential Property Management industry
• Team oriented, sociable, assertive, objective, conscientious, tolerant, with a good eye for details; working effectively in both relaxed or more formal workplaces.
• HVAC, EPA Certification strongly preferred
• HVAC, Electrical, Plumbing and/or Appliance Repair expertise
• Requires exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and or 10 to 20 pounds of force constantly through pushing, pulling and climbing activities
• Personal, reliable transportation to get to work and to respond to after hour’s emergency maintenance; including nights and weekends on a rotational basis
• Excellent communication skills both written and verbal
• Computer skills and comfort using various software, apps and computer programs
• A service mentality and a thirst for learning

This position is eligible for additional bonus opportunities.

Salary Range

$60,000—$63,000 USD

When you join Bozzuto, you’re not just accepting a job; you are becoming part of a community that cares about your overall well-being and professional growth. We recognize that our team members are the core of our business, and we are committed to taking care of them so they can deliver outstanding experiences to our residents. In addition to an award-winning culture, our benefits take into consideration everything from career development, retirement, family matters and health and wellness.

Working on our team and in this position, you can expect:

• Competitive compensation.
• Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
• Paid leave. We provide 20 days of paid time off plus holidays.
• Retirement planning. We offer a 401k program with a company match.
• Tuition reimbursement. Plus, many other programs to support career development and growth.
• A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.

Bozzuto is proudly an Equal Opportunity Employer.

Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.