Senior Maintenance Supervisor

essex; California; On-site; USD 90,000 - 120,000; Full time

Job summary

essex is seeking a Sr. Maintenance Supervisor to oversee maintenance operations for a 500+ unit property portfolio. You will lead a team, manage the preventive maintenance program, and coordinate with vendors to ensure safety, compliance, and resident satisfaction.

The role requires strong leadership, budget awareness, and hands-on experience with building systems. On-site work in Hayward, CA, with potential after-hours coverage and regular reporting to management.

Qualifications

• Requires high school diploma or GED; 5+ years in property management or related field.
• HVAC and/or CPO license preferred.
• Proficient knowledge of electrical, plumbing, and appliance repair; knowledge of hazards.
• English reading/writing; able to supervise 2+ associates.

Responsibilities

• Supervise a team of maintenance technicians and assign tasks.
• Manage personnel lifecycle from selection to performance.
• Implement preventive maintenance schedules for HVAC, plumbing, electrical.
• Respond to resident work orders and prioritize repairs.
• Conduct regular property inspections for safety and compliance.
• Work within the maintenance budget and assist budgeting.
• Coordinate with vendors for large projects.
• Maintain excellent customer service with residents and staff.
• Be available for after-hours emergencies.
• Maintain records in SightPlan and trackers.
• Support property improvement projects.

Skills

Supervisory skills

Leadership

English communication

Time management

Education

High school diploma or GED

Tools

Microsoft Office

SightPlan

Job description

City

Hayward State

California Job Location

SFO 399 City Centre Position Type

Regular

The Sr. Maintenance Supervisor is responsible for all maintenance aspects of the community's operations and objectives and is not required to be on-call for after-hours emergencies. Accountable for: operating the property budget with the primary objective of increasing the Net Operating Income (NOI), maintaining the physical asset, providing a quality living environment for residents, and establishing a positive and productive working relationship with the staff. Position is reserved for assets with 500+ units or multi-site management with combined units totaling 500+. This position reports to the Community Manager or General Operations Manager.

WHAT YOU WILL DO:

• Supervise and direct a team of maintenance technicians, assigning tasks, and ensuring that work is completed efficiently and to a high standard.
• Effectively manages personnel throughout their employment lifecycle, i.e., selection through separation. This includes candidate selection, career planning and development, accountability and performance management, and recognition. Provide on-the-job training for maintenance staff and ensure they are knowledgeable about property systems and maintenance procedures.
• Implement and manage a preventive maintenance schedule to ensure all systems and equipment (HVAC, plumbing, electrical, etc.) are functioning properly and to prevent future issues.
• Perform and oversee repairs on various property systems and equipment, addressing issues as they arise. Respond to and prioritize work orders submitted by residents, ensuring timely and effective resolution of maintenance issues.
• Conduct regular inspections of the property, including common areas, buildings, and equipment, to identify any maintenance needs or safety hazards. Ensure that the property complies with all relevant local, state, and federal regulations, particularly regarding safety and building codes.
• Work within the maintenance budget, ensuring that repairs and maintenance are conducted cost-effectively. Participate in the budgeting and forecasting process with the Community Manager or General Operations Manager.
• Coordinate with internal stakeholders, external vendors and contractors for specialized repairs, maintenance services, or large projects. Ensure that work is completed according to specifications and within budget.
• Maintains the highest level of customer service for prospects, residents, vendors, and corporate departments. Interact with residents in a professional manner, addressing maintenance concerns and ensuring their satisfaction with the services provided.
• Be available for after-hours emergencies, ensuring that critical repairs are handled promptly.
• Implement and enforce safety procedures for the maintenance team to prevent accidents and injuries. Ensure that maintenance activities comply with OSHA, other safety regulations and ensure that all maintenance equipment and tools are properly maintained and in good working order.
• Maintain accurate records of maintenance activities in SightPlan and applicable trackers, including work orders, inspections, and repairs. Provide regular updates to property management on the status of maintenance activities, including any significant issues or trends.
• Assist internal stakeholders in managing property improvement projects, ensuring they are completed on time, within budget, and to the required standards.
• Other duties and tasks may be assigned as needed, in addition to those listed above.

WHAT YOU WILL NEED:

• High school diploma or GED equivalent. 5+ years of property management industry or related experience.
• HVAC and/or CPO license preferred.
• Proficient knowledge of electrical, plumbing, and appliance repair with hands-on experience. Knowledge of environmental/industrial hazards (i.e., asbestos, lead, mold, radon) as they apply to residential housing
• Ability to utilize a personal smart device for apps related to property operations and communication. General understanding of the Microsoft Suite, property management software
• Ability to read, write, and speak English. Proven organizational and time management skills and ability to supervise 2 or more associates

WHAT THE JOB REQUIRES:

Operates in a fast-paced work setting both indoor and outdoor. Requires the ability to multitask and adapt quickly to changing priorities. May involve tight deadlines and high-energy work situations.

Involves frequent interaction with clients or customers. Requires effective communication skills and a professional demeanor. Work environment may include client offices, meeting rooms, or other external locations.

This role demands availability for five days each week, with the potential for including weekends in the schedule as necessary. This position may require driving between community sites and reliable means of transportation during working hours or on-call is required

Involves frequent standing, walking, and occasional bending. Requ