Senior Machine Learning Engineer, AI Platform

United States Digital Space LLC; Boston (MA); On-site; USD 150,000 - 210,000; Full time

Job summary

United States Digital Space LLC is seeking a Senior AI/ML Engineer to scale the intelligence layer behind its AI-powered experiences, including Coach and AI Support. You will own core AI Platform components and partner with product and data science to deliver reliable, real-world AI systems from evaluation pipelines to deployment.

You will design pipelines, fine-tuning workflows, and observability for language-model based features, while mentoring engineers and ensuring robust data workflows.

Qualifications

• 3+ years of experience in applied machine learning, AI engineering, or ML-focused software engineering roles, including significant work in production environments.
• Hands-on experience building with modern language models (open-weight or API-based), including prompt design, fine-tuning, and rigorous evaluation.
• Solid working understanding of ML fundamentals (dataset construction, feature engineering, training workflows, evaluation metrics, experiment design).
• Familiarity with modern LLM training and alignment techniques such as supervised fine-tuning (SFT), direct preference optimization (DPO), and reinforcement learning (RL).
• Proven track record building, shipping, and operating ML-powered systems end to end, from data pipelines to production deployments with inference optimization and observability.
• Strong proficiency in data manipulation and analysis with multi-source data.

Responsibilities

• Design, build, and operate production AI systems and scaffolding around language models for our products.
• Lead end-to-end AI system initiatives from problem definition to deployment in collaboration with data science and product.
• Build and maintain data pipelines turning multi-source data into clean training/evaluation datasets.
• Operationalize fine-tuning and eval workflows for large language models behind member features.
• Develop tooling to accelerate experimentation, evaluation, and deployment with robust observability.
• Build feedback loops connecting real interactions to model updates for continuous improvement.
• Mentor engineers and data scientists, sharing best practices in applied AI/ML.

Skills

Applied ML

Production ML systems

LLM engineering

Data pipelines

Job description

At the company, we’re on a mission to unlock human performance and healthspan. the company empowers members to perform at a higher level and live longer by using AI to transform continuous physiological data into clear insights and actionable recommendations. Our AI platform is central to this mission, turning raw physiological signals into trusted, personalized guidance that members can act on every day.

the company is hiring a Senior AI/ML Engineer to help scale the intelligence layer behind the company’s AI-powered experiences, including the company Coach, AI-powered Support, and new intelligent features across the product. In this role, you will own core components of the AI Platform that power our internal AI Studio: evaluation pipelines, fine-tuning workflows, LLM observability, and experimentation tooling. You will partner closely with product and data science to translate real member needs into reliable, impactful AI systems that improve continuously based on real-world usage.

RESPONSIBILITIES

• Design, build, and operate production AI systems and scaffolding around language models that power conversational, predictive, and generative capabilities across the company products.


• Lead end-to-end AI system initiatives spanning problem definition, data flows, dataset design, evaluation harnesses, deployment, and iteration in close partnership with data science and product.


• Build and maintain pipelines for collecting, curating, and reshaping messy, multi-source data into high-quality, well-structured training and evaluation datasets for language model–based systems.


• Operationalize fine-tuning and evaluation workflows for large language models behind member-facing features such as the company Coach and AI Support, including defining datasets, labels, and taxonomies that reflect real member needs.


• Develop tooling and frameworks that make experimentation, offline/online evaluation, and model deployment faster, safer, and more repeatable, including robust observability for AI features in production.


• Build and maintain feedback loops that connect real member interactions, offline evaluations, and training data updates so that models improve continuously based on real-world behavior.


• Mentor other engineers and data scientists, share best practices in applied AI/ML, and help elevate the overall technical bar of the AI Platform team.

QUALIFICATIONS

• 3+ years of experience in applied machine learning, AI engineering, or ML-focused software engineering roles, including significant work in production environments.


• Hands-on experience building with modern language models (open-weight or API-based), including prompt design, fine-tuning, and rigorous evaluation.


• Solid working understanding of ML fundamentals (dataset construction, feature engineering, training workflows, evaluation metrics, experiment design) sufficient to make good engineering tradeoffs and partner effectively with data scientists.


• Familiarity with modern LLM training and alignment techniques such as supervised fine-tuning (SFT), direct preference optimization (DPO), and reinforcement learning (RL), and how they influence data requirements, evaluation strategies, and system design in production.


• Proven track record building, shipping, and operating ML-powered systems end to end, from data pipelines (batch and/or streaming) that transform large datasets into usable training and evaluation sets to production deployments with inference optimization, observability, and lifecycle management.


• Strong proficiency in data manipulation and analysis, including working with messy, multi-source, and semi-structured data and translating product questions into well-defined datasets, labels, and evaluation splits.


• Familiarity with best practices for secure, privacy-aware AI and working with sensitive data.


• Excellent communication and collaboration skills, with the ability to influence across teams and drive alignment on technical direction.

Learn more about our Software Org and how to be successful in your engineering career at the company via ourCareer Framework. Also check out our AI studio blog here.

This role is based in the the company office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.

the company is an Equal Opportunity Employer and participates inE-verifyto determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

The the company compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.

At the company, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of the company and share in the company’s long-term growth and success.

The U.S. base salary range for this full-time position is$150,000 - $210,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.

In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.

These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Learn more about the company.