Senior Lot Operations Lead - Vehicle Recovery Yard

Collateral Recovery Team; Austin (TX); On-site; USD 65,000 - 82,000; Full time

Benefits offered by this job

Stable full-time work

Hands-on training

Opportunities for advancement

Team-oriented environment

Job summary

Collateral Recovery Team in Austin seeks a dependable Lot Operations Manager to oversee daily operations at our recovery yard. You will manage intake, documentation, security, and release of vehicles, while supervising yard staff and coordinating with Transportation.

The role requires strong leadership, organization, and communication; bilingual Spanish is a plus. Must be able to work outdoors and adapt to changing priorities in a fast-paced environment.

Qualifications

• Strong leadership and communication skills.
• Highly organized and detail-oriented.
• Ability to manage multiple priorities and employees simultaneously.
• Professional when interacting with debtors and customers.
• Basic to intermediate computer proficiency.
• Dependable, punctual, and willing to adjust schedules when operational needs require.
• Bilingual (Spanish) is a plus, but not required.
• Valid driver’s license.

Responsibilities

• Oversee daily operations of the Austin recovery yard.
• Manage vehicle intake and ensure recovered vehicles are properly documented, secured, and organized.
• Supervise, schedule, train, and manage lot attendants and other yard personnel.
• Ensure adequate staffing based on vehicle volume and operational needs.
• Monitor vehicle photographs and condition reports for accuracy and timely completion.
• Oversee the documentation, storage, and release of personal property.
• Manage vehicle redemptions, personal property appointments, and authorized vehicle releases.
• Assist debtors and vehicle owners during scheduled appointments.
• Coordinate scheduling for redemptions, property pickups, releases, and other yard activities.
• Coordinate with Transportation for vehicle movement, auction pickups, deliveries, and transfers.
• Maintain accurate records of vehicles entering and leaving the facility.
• Ensure keys, personal property, vehicles, and documentation are properly secured and accounted for.
• Maintain an organized yard so vehicles can be quickly located when needed.
• Monitor yard capacity and address operational issues before they disrupt workflow.
• Ensure compliance with company policies, client requirements, safety procedures, and applicable regulations.
• Communicate staffing concerns, incidents, discrepancies, and operational issues to management.
• Work closely with Post-Recovery, Transportation, Caseworkers, Accounting, and Field Operations.

Skills

Leadership

Supervision

Organization

Communication

Multitasking

Computers

Punctuality

Spanish bonus

Job description

Collateral Recovery Team in Austin seeks a dependable Lot Operations Manager to oversee daily operations at our recovery yard. You will manage intake, documentation, security, and release of vehicles, while supervising yard staff and coordinating with Transportation.

The role requires strong leadership, organization, and communication; bilingual Spanish is a plus. Must be able to work outdoors and adapt to changing priorities in a fast-paced environment.