Senior Logistics Compliance Analyst

Intuitive; Georgia; On-site; USD 110,000 - 140,000; Full time

Job summary

Intuitive is seeking a Senior Logistics Compliance Analyst to lead import/export compliance, trade data accuracy, and governance for medical devices. You will support managers with strategic initiatives and ensure adherence to regulations across global operations.

Based in Georgia, you will partner with IT, COE, and supply chain teams to implement compliant workflows, drive improvements, and train cross‑functional groups on regulatory requirements, including AEO/C‑TPAT programs.

Qualifications

• Expert knowledge of customs regulations, FDA importing regulations, EAR & Census Trade requirements.
• Strong knowledge of Customs regulations, import/export classification, free trade agreements and training.
• Strong analytical, risk management and gap analysis skills.
• Proficient multitasking, well organized and reliable for consistent decision making.
• Excellent oral and written communication and collaboration.
• Travel up to 10%.
• Licensed Customs Broker – U.S. or similar professional trade certifications.

Responsibilities

• Perform import/export activities in compliance with government rules and regulations, organizational policies, procedures, goals, and objectives.
• Manage classifications, country of origin, customs valuations, ECCN, and related program requirements.
• Oversee compliance with trade programs and issue certificates as applicable.
• Responsible for Customs reconciliation and anti-boycott programs.
• Audit and maintain data governance in SAP and trade compliance records.
• Create and maintain import/export manuals, policies and procedures.
• Assist in researching regulatory requirements for new markets and communicate findings.
• Collaborate with IT/COE to improve import/export data and testing.
• Monitor and report on regulatory changes and programs (e.g., C‑TPAT, Section 301).
• Provide training on import/export requirements and support global/commercial projects.

Skills

Customs regs

FDA imports

EAR & Census

Risk management

Cross‑functional collab

Data governance

Communication

Education

Bachelor’s degree in supply chain/international business/finance

Tools

SAP S4/HANA

Microsoft Excel

Microsoft Outlook

PowerPoint

Word

Job description

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive. As a global leader in robotic‑assistant surgery and minimally invasive care, our technologies—like the da Vinci surgical system and Ion—have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare, you’ll find your purpose here.

Primary Function of Position

The Senior Logistics Compliance Analyst is responsible for the import and export compliance procedures and international trade programs, which include but are not limited to supply chain security (C‑TPAT, AEO), international trade data integrity (country of origin, classification, ECCN, etc), duty drawback, Free Trade Agreement, reconciliation, etc. This position will assist Logistics Compliance manager in driving the overall logistics compliance strategies, activities, and requirements for the medical devices import, export, and trade regulations. He/she will ensure compliance with applicable company policies and regulations while ensuring the expeditious flow of international trade. This individual will support the organization at a tactical and operational level and advise management on strategic initiatives.

Essential Job Duties

• Perform import/export activities in compliance with government rules and regulations, organizational policies, procedures, goals, and objectives.
• Manage issues related to proper legal interpretation and determination of the Harmonized Tariff Schedule, Country of Origin, Customs Valuations, ECCN, International Trade Administration’s anti‑dumping regulated product flows, duty drawback, duty suspension, and other governmental programs driving exemptions of products and purchases.
• Manage compliance with preferential‑and non‑preferential trade programs and issue certificates as applicable.
• Responsible for the Customs reconciliation and anti‑boycott programs.
• Audit and maintain data governance in SAP/product database and applicable trade compliance records in accordance with regulatory requirements.
• Create and maintain import/export compliance manuals, policies and procedures, SOPs, and trade compliance guidelines.
• Assist Logistics Compliance manager in researching Customs‑and regulatory requirements for new destination markets including classification, import licenses, valuation, documentation, and import‑ and export restrictions and communicate back to medical device business.
• Interact with IT and Center of Excellence (COE) to streamline and improve import/export data for compliance; communicate requirements to IT and assist with testing and solutions implementation.
• Miscellaneous Tariff Bill – monitor, determination of products and filing of new petitions.
• Monitor and alert new trade policies globally – such as Section 301.
• Maintains adherence to and assist with the Customs‑Trade Partnership Against Terrorism (C‑TPAT) implementation and annual validation.
• Submit and monitor import/export permit/license applications as needed.
• Conduct and report findings of internal risk assessments. Follow‑up with Compliance Improvement Plans.
• Provide training to other functional groups on import and export requirements.
• Assist in global and/or regional compliance projects/programs.
• Develop and generate compliance and service provider performance reports for management.
• Assist in development and maintenance of operational processes and procedures to improve workflows and process.
• Assist in defining Intuitive audit guidelines to monitor customer/order compliance and aid in determining future training/procedural needs.
• Communicate company policies and procedures to internal and external stakeholders.
• Provide assistance to company sites, suppliers, and customers in the continuous improvement of their compliance functions.
• Perform other duties, tasks, special projects as assigned.

Required Skills and Experience

• Expert knowledge of customs regulations, FDA importing regulations, EAR & Census Trade requirements.
• Strong knowledge of Customs regulations, import and export classification, free trade agreement and training skills.
• Strong analytical skills, critical thinking, and problem solving with experience in risk management processes and gap analysis.
• Proficient at multi‑tasking, well organized and reliable for consistent decision making and follow through.
• Work effectively both independently and collaboratively.
• Demonstrated ability to deliver creative and practical solutions to solve complex logistics and impact of current and potential regulatory compliance issues.
• Ability to manage and drive change.
• Experience in Supply Chain Security Program and duty drawback.
• Excellent oral and written communication, facilitation, and collaboration.
• Excellent in research and analytical skills.
• Detail oriented and highly organized with ability to multi‑task and minimal guidance.
• Proficient in the use of Microsoft Outlook, Word, Excel, and PowerPoint.
• Strong ability to create innovative solutions from existing resources.
• Ability to evaluate data and issues.
• Excellent time management skills.
• Ability to interpret regulatory requirements and implement appropriately.
• Must be a team player, amenable to a variety of work projects.
• Strong cross‑functional collaboration skills and ability to influence others through demonstrated expertise. Ability to manage multiple cross‑organizational projects.
• Interpersonal skills to deal effectively with all levels of the organization.
• Travel up to 10%.
• Bachelor’s degree in supply chain, international business, finance or similar.
• 7+ years of experience in Trade Compliance / Logistics Operations Compliance in medical devices.
• Licensed Customs Broker – U.S. or similar professional trade certifications.

Preferred Skills and Experience

• Experience in implementing and maintaining Global Trade Management Software.
• Experience in SAP S4/HANA and related transactional and outputs are preferred.
• Previous customs compliance experience is preferred.

Working Conditions

None

Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID‑19. Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Preference will be given to qualified candidates who do not reside, or plan to reside, in Alabama, Arkansas, Delaware, Florida, Indiana, Iowa, Louisiana, Maryland, Mississippi, Missouri, Oklahoma, Pennsylvania, South Carolina, or Tennessee.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.

We provide market‑competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.