Senior Localization Program Manager

Drive Capital; Pennsylvania; On-site; USD 143,000 - 193,000; Full time

Job summary

Duolingo is seeking a Localization Lead within Scaling Operations to turn high-volume localization work into durable, scalable systems across 30+ languages. You will own end-to-end programs that improve launch speed, quality, and efficiency, collaborating with Product, Engineering, Design, Marketing, and language partners.

You will drive automation, own vertical metrics, and build workflows that increase throughput and quality.

Qualifications

• Proven localization strategy development with product, design and engineering partners.
• Experience leading localization programs in cross-functional consumer apps.
• Tech-savvy with workloads management using modern tools including AI, CMSs and CAT tools.

Responsibilities

• Drive automation and system improvements to scale localization from 0-to-1 and beyond.
• Own the metrics for your vertical to inform strategy and prioritization.
• Cultivate relationships with marketing, product, design, and engineering to develop a localization roadmap.
• Establish workflows and tooling to increase throughput and quality across the localization system.

Skills

Localization strategy

Cross-functional leadership

Tech savvy

AI & CMSs

CAT tools

Stakeholder mgmt

Tools

CMSs

CAT tools

Automation tooling

Job description

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role

Join Duolingo’s Localization team within Scaling Operations to turn complex, high-volume localization work into durable, low-touch systems that scale across our 30+ UI languages. You’ll own the end-to-end programs that bring promising product ideas into long-term, scalable operations, improving launch speed, quality, and efficiency. Working closely with Product, Engineering, Design, Marketing, and language partners, you will help build the systems that keep localization in lockstep with Duolingo’s growth.

You will

• Drive automation and system improvements to scale from 0-to-1 and beyond, leveraging technology to make localized content production simpler, more repeatable, and more transparent
• Own the metrics for your vertical to improve strategy, decision-making, and prioritization
• Cultivate relationships with key partners (marketing, product, design, engineering) to develop a localization strategy and roadmap for your area; develop and socialize best practices and ways of working
• Establish workflows and tooling that increase localization throughput and quality across our system.

You have

• Demonstrated experience crafting localization strategy and systems for new features and experiences, in collaboration with product, design, and engineering partners
• A track record of building and leading localization programs in a cross-functional consumer app environment
• Tech-savviness. You are proficient in managing and scaling workloads using technology, including AI, CMSs, and CAT tools
• Excellent communication skills; you influence without authority and align diverse stakeholders to drive decisions
• Comfort defining goals and metrics and translating insights into actionable engineering requirements and scalable workflow specifications

Exceptional candidates will have

• Hands-on experience in localization quality frameworks and ecosystems
• Familiarity with internationalization engineering concepts such as Unicode handling and message format in consumer apps
• Experience supporting international product growth in emerging or high-complexity language markets

The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!

$142,800 — $193,200 USD

Benefits: Take a peek at how we care for our employees' holistic well-being with our benefits.

Job Alerts: Sign up for job alerts.

Accommodations: We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact [e-mail].

Equal Employment Opportunity: Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Fraud Warning: Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.

By applying for this position your data will be processed as per Duolingo Applicant Privacy Notice.