Senior Loan Sales Representative - Mobile, AL

1st Franklin Financial Corporation; Mobile (AL); Sur place; USD 24 000 - 26 000; Plein temps

Résumé du poste

1st Franklin Financial Corporation is seeking a Sr. Loan Sales Representative to join our Branch team in Mobile, AL.

This role combines customer service excellence with proactive loan sales, delivering tailored financial solutions and building lasting relationships with customers and staff. Responsibilities include identifying customer needs, offering suitable products, processing interactions accurately, and ensuring compliance with state and federal regulations.

Qualifications

• Minimum 3 years of customer service experience.
• Strong verbal and written communication skills.
• Proficient with MS Office Suite.
• Advanced interpersonal relationship skills across settings.

Responsabilités

• Recommends products and services to support sales goals.
• Markets branch products and services to customers.
• Conducts collection calls and arranges payments.
• Seeks opportunities to originate new loans with customers.
• Develops knowledge of credit underwriting methods and tools.
• Ensures accuracy of customer information and documents interactions.
• Meets or exceeds branch and individual goals.
• Maintains customer confidentiality and complies with regulations.

Connaissances

Customer Service

Communication

MS Office

Interpersonal Skills

Formation

High School Diploma or equivalent

Description du poste

Join the 1st Franklin team as a Sr. Loan Sales Representative.

Salary: $17.25 - $18.74 per hour.

This position leverages interpersonal skills, and business knowledge to meet the needs of our customers. This position works closely with the Branch Manager and staff to build relationships and identify the needs of customers. The Sr. Loan Sales Representative is knowledgeable of features of products and services to drive that exceptional customer experience. The Sr. LSR interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Principal Accountabilities And Key Activities

• Recommends product and services to support individual, branch sales goals, and customer expectations
• Markets branch products and services to customers and potential customers
• Conducts assigned collection calls of customer accounts to arrange payment
• Seeks opportunities to originate new loans with new and existing customers
• Develop knowledge of credit underwriting methods and sales tools
• Ensures customer information is correct and documents interactions
• Consistently meets or exceeds branch and individual goals
• Conducts dialogues with customers to identify and respond to needs in a timely and efficient manner
• Builds internal and external relationships
• Ensures customer confidentiality and privileged information is maintained
• Adheres to all 1FFC policies and procedures dialogues
• Complies with all State and Federal regulations
• Participates in personal development
• Exhibits knowledge of all 1FFC products
• Seeks additional opportunities and responsibilities

Education, Qualifications And Experience

• High School Diploma or equivalent
• Serving our customers by working onsite at the branch office is an essential function of this job (working from home is not permitted under any circumstances)
• Travel, including overnight travel as required, is an essential function of the position
• Minimum 3 years previous Customer Service experience
• Ability to meet current Licensing requirements of various States and Federal regulators
• Demonstrate the ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings
• Ability to maintain confidential business and personal information
• Action and result focused
• Strong communication skills (verbal / written)
• Proficient with MS Office Suite products

Desirable

• Must possess a valid driver's license and the ability to operate an automobile

About Us

1st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 370 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.