Senior Loan Processor (Non-Exempt)

Gold Star Mortgage Financial Group; Gainesville (GA); On-site; USD 65,000 - 85,000; Full time

Job summary

Gold Star Mortgage Financial Group in Gainesville, GA is seeking a Senior Loan Processor to manage residential mortgage loans from application through closing, ensuring accuracy and compliance.

This role partners with Loan Originators, Underwriters, Closers, and third-party vendors to keep closings timely, while mentoring newer processors.

Qualifications

• Thorough understanding of mortgage processing, underwriting documentation, and regulatory requirements.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize multiple loans while meeting deadlines.
• Strong written and verbal communication skills.

Responsibilities

• Obtain and review missing documentation, identify discrepancies, and coordinate corrections to ensure complete and compliant loan files.
• Initiate and monitor the title, appraisal, flood certification, and other third-party vendor processes, following up to ensure timely completion.
• Process complex loan files while ensuring compliance with investor, agency, company, and regulatory requirements.
• Review loan documentation for accuracy, completeness, and eligibility prior to underwriting submission and closing.
• Coordinate with Loan Originators, Underwriters, Closers, borrowers, and third-party vendors to facilitate a smooth loan process and resolve issues proactively.
• Stay current on company policies, mortgage regulations, investor guidelines, federal and state laws, and industry best practices, and apply that knowledge to daily responsibilities.
• Perform quality control reviews on loan files to ensure accuracy and adherence to company standards.
• Maintain accurate loan status updates and communicate proactively with all parties throughout the loan process.

Skills

Mortgage processing

Regulatory requirements

Time management

Analytical skills

Attention to detail

Communication

Education

Associate’s Degree

Tools

Encompass

Job description

Find your perfect position in our company and join our growing family.

Gold Star was created by salespeople, for salespeople, with a steadfast focus on delivering exceptional customer experiences. Every decision and investment is made with the customer in mind.

This approach creates high-performing teams and provides a clear path for long-term career growth.

A Company Culture All Its Own

Experience Gold Star through the eyes of our finest employees.

Where You’ll Fit

Three Paths to Grow With Us

Browse current openings below, or explore where you might fit across support, operations, and sales.

Position:Senior Loan Processor (Non-Exempt)

Location: Gainesville, GA

Job Id:1704

# of Openings:1

Senior Loan Processor – Job Description

Position Tite: Senior Loan Processor
Reports to: Branch Manager or Branch Support
Status: Full-Time or Part Time
Pay Grade: Hourly Wage
Department: Processing
FLSA Status: Non-exempt

SUMMARY & PURPOSE OF POSITION: The Senior Loan Processor manages residential mortgage loans from application through closing, ensuring files are processed accurately, efficiently, and in compliance with investor, regulatory, and company requirements. This role also supports less experienced processors and collaborates with Loan Originators, Underwriters, Closers, and third-party vendors to ensure timely loan approvals and closings.

• Obtain and review missing documentation, identify discrepancies, and coordinate corrections to ensure complete and compliant loan files.
• Initiate and monitor the title, appraisal, flood certification, and other third-party vendor processes, following up to ensure timely completion.
• Process complex loan files while ensuring compliance with investor, agency, company, and regulatory requirements.
• Review loan documentation for accuracy, completeness, and eligibility prior to underwriting submission and closing.
• Coordinate with Loan Originators, Underwriters, Closers, borrowers, and third-party vendors to facilitate a smooth loan process and resolve issues proactively.
• Anticipate and identify potential processing or underwriting issues and recommend solutions to minimize delays.
• Assist with training, mentoring, and providing guidance to new or less experienced Loan Processors as needed.
• Serve as a resource for processing questions, workflow best practices, and company procedures.
• Perform quality control reviews on loan files to ensure accuracy and adherence to company standards.
• Maintain accurate loan status updates and communicate proactively with all parties throughout the loan process.
• Perform clerical and administrative functions related to mortgage loan processing.
• Stay current on company policies, mortgage regulations, investor guidelines, federal and state laws, and industry best practices, and apply that knowledge to daily responsibilities.
• Participate in departmental initiatives to improve processing efficiency, workflow, and customer service.
• Complete other duties and special projects as assigned.

ESSENTIAL SKILLS AND EXPERIENCE:

• Thorough understanding of mortgage processing, underwriting documentation, and regulatory requirements.
• Excellent organizational and time management skills.
• Strong analytical and problem-solving abilities.
• Exceptional attention to detail and accuracy.
• Ability to prioritize multiple loans while meeting deadlines.
• Strong written and verbal communication skills.

PREFERRED EDUCATION/EXPERIENCE:

• An Associate’s Degree or certification in finance, mathematics, accounting, or another equivalent field of study (Associates degree can be substituted for more than two (2) years of loan processing experience); Previous experience with Encompass, a plus.

REPORTING TO THIS POSITION:No Direct Reports

PHYSICAL DEMANDS/ENVIRONMENT: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The environment is characteristic of an office setting with moderate noise levels. Individuals must be able to work flexible hours including evenings and weekends. While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to walk, and lift and/or move up to 20 pounds.

We want to provide an efficient and seamless hiring process. That’s why we’ve taken time to provide information on our process below so that you will know what to expect - from interview to offer.

• 01 Phone Interview

  Prior to an interview with a hiring manager, you will have a phone interview with one of Gold Star’s recruiters. Some positions will not require a phone interview, in which case a recruiter will contact you to coordinate an interview directly with our hiring manager. Our phone interview is more of a get-to-know-you conversation - from your skills and experience to your education. This is also an opportunity for you to ask any questions you may have about being part of the Gold Star team.

• 02 Interview With the Hiring Manager

  During your interview with our hiring managers, we will get to know you and your experience a little better, as well as provide more details about position-specific responsibilities and an outline of what your day-to-day tasks would consist of. This is also a great time to ask any lingering questions you have that could not be addressed during your initial phone screen.

• 03 Your First Week

  During your first week, you will get to know Gold Star and how we operate. From learning expectations and how to be successful in your role, to meeting your team, to an introduction to Gold Star’s benefits and culture through new hire orientation, we want to ensure you are given all the tools you will need to be successful in your new role.