Senior Living Server — Guest Service Pro

Independence Village Inc; Des Moines (IA); On-site; USD 28,000 - 42,000; Full time

Job summary

Independence Village of Des Moines is seeking a Server to perform a variety of food service functions and maintain clean, sanitary service areas and equipment. You will help residents and guests by delivering meals with care, while adhering to safety practices and quality standards.

This role emphasizes friendly customer service, teamwork, and professional conduct. Prior restaurant experience is welcomed but not required, and opportunities for advancement exist within the company.

Qualifications

• Prior restaurant experience is preferred but not required.
• Must be friendly, provide excellent customer service and consistently display an attitude, which fosters a teamwork environment.

Responsibilities

• Serve meals in a professional manner, demonstrating a genuine concern to please residents and guests.
• Follow safe food handling and sanitation practices.
• Perform all side work and setup/breakdown duties as assigned.
• Ensure that residents and guests receive high quality food in a timely fashion.
• Maintain a positive attitude, demonstrate professional behavior, and practice good personal hygiene.
• Wait on tables and assist other staff as needed.
• Tactfully and professionally, handle resident concerns and complaints.
• Follow all Dining Services Standards of service.

Skills

Customer service

Friendly personality

Teamwork

Job description

Independence Village of Des Moines is seeking a Server to perform a variety of food service functions and maintain clean, sanitary service areas and equipment. You will help residents and guests by delivering meals with care, while adhering to safety practices and quality standards.

This role emphasizes friendly customer service, teamwork, and professional conduct. Prior restaurant experience is welcomed but not required, and opportunities for advancement exist within the company.