Senior Living Server

Grace Management, Inc.; Pittsburgh (Allegheny County); On-site; USD 22,000 - 38,000; Full time

Job summary

Grace Management, Inc. is seeking a Server for The Residence at Whitehall to deliver warm dining room service to senior residents, ensuring meals meet dietary standards and safety guidelines.

The ideal candidate will hold a High School Diploma or GED, possess excellent customer service skills, and communicate well with residents and staff. This on-site role requires dependability, a neat appearance, and willingness to take on additional duties as needed.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and interpersonal skills.
• Ability to read, write, and speak English.

Responsibilities

• Administers or follows written and oral directions.
• Communicate with residents and relate well to the community.
• Assist in set-ups and dining room service.
• Take orders and serve food in proper manner.
• Set-up and deliver trays as requested by chef/cook.
• Bus tables and trays in dining areas.
• Pour and cover beverages, assist in food prep as needed.
• Care for kitchen and dining room equipment.
• Maintain clean work areas as directed.
• Work steadily to meet kitchen and resident demands.
• Collaborate with dining room team for smooth service.
• Understand and explain the menu to residents.
• Act as liaison between residents and food service.
• Follow infection control procedures in food service.
• Respect residents' rights policies at all times.
• Follow facility safety program.
• Present a neat appearance per dress code.
• Be dependable on scheduled shifts and tasks.
• Willing to perform other duties as required.

Skills

Customer service

Food service

English proficiency

Teamwork

Communication

Education

High School Diploma or GED

Job description

At The Residence at Whitehall, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Residence at Whitehall, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.

Summary of Duties of the Server

The Server works in the dining room serving meals and performing related tasks regarding meal service to senior residents. The Server must work in a manner such that dining operation is pleasant and efficient. Prepare foods according to dietary standards.

Essential Functions of the Server

• Administers or ability to follow written and oral directions.
• Ability to communicate and relate to the community residents.
• Assist in set‑ups and dining room service.
• Take orders and serve food in appropriate fashion.
• Set‑up and deliver trays upon request of chef/cook.
• Bus tables and trays in the dining room and other areas as necessary.
• Pour and cover beverages, assist in preparing, and covering food.
• Assist in proper care and use of kitchen and dining room equipment.
• Clean all work areas as directed.
• Work at a steady pace to meet demands of cooks and residents.
• Work cooperatively with other dining room associates to produce pleasant and efficient dining room operation.
• Ability to understand and relate the menu to residents.
• Ability to act as liaison between residents and food service department.
• Understand and observe infections control procedures related to food service department.
• Ability to follow residents’ rights policies at all times.
• Ability to follow facility safety program.
• Maintain neat, clean appearance, and follow appropriate dress code as directed by chef/cook.
• Work scheduled shifts and demonstrate dependability.
• Willingness to perform other duties and assignments as necessary.

Non‑Essential Functions of the Server

• Supports and participates in the resident centered activity programs.
• Participates in projects or committees as assigned.
• Attends all associate meetings including in‑service education and associate functions, as requested by supervisor.
• Assists in variety of tasks involving residents as assigned.

Knowledge, Skills, Abilities, and Experience

• High School Diploma or GED at a minimum.
• Physical requirements include the ability to communicate by speaking, seeing, and hearing sufficient to serve the residents.
• Professional and neat appearance and presentation, adherence to the dress code, and good personal hygiene are expected.
• Must have excellent customer service and interpersonal skills to work with various levels of people, associates, and residents.
• Be free of communicable disease.
• Ability to read, write, and speak English.
• Ability to relate to residents and associates in a courteous and diplomatic manner under all circumstances.
• Completion of drug testing and criminal record background check upon hire and upon request of supervisor.
• Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds.
• Adhere to and carry out all policies and procedures.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.