Senior Living Finance & Admin Director

The Arbor Company; Odenton (MD); On-site; USD 90,000 - 130,000; Full time

Job summary

The Arbor Company is seeking a seasoned Business Office Director for Arbor Terrace Waugh Chapel in Gambrills, MD. You will lead day-to-day financial, administrative, and HR operations, partnering with leaders to deliver accurate billing, payroll, reporting, and compliant records.

Join a mission-driven senior living team that values service, relationships, and excellence. This role offers growth opportunities and a collaborative environment within a luxury community.

Qualifications

• Associate or bachelor's degree in business, accounting, finance, human resources, or a related field preferred.
• Three to five years of business office, financial management, accounting, or related experience
• Senior living, healthcare, hospitality, or other service-based industry experience strongly preferred
• Experience with billing, accounts receivable, accounts payable, and payroll
• Familiarity with monthly P&L statements, budgeting, and departmental spend-downs
• Experience supporting HR functions, including hiring, onboarding, training, and employee records
• Strong organizational skills with excellent attention to detail and follow-through
• Strong verbal and written communication skills
• Ability to build positive relationships with residents, families, employees, and leadership
• Proficiency with Microsoft Office/Windows applications and financial, payroll, or accounting systems
• Ability to manage multiple priorities while maintaining accuracy and confidentiality

Responsibilities

• Manage resident billing, accounts receivable, accounts payable, and related financial processes
• Oversee payroll processes and ensure timely and accurate payroll administration
• Support monthly financial reporting, including P&L review and departmental spend-downs
• Maintain accurate financial, employee, and administrative records
• Coordinate HR processes including hiring, onboarding, employee documentation, and compliance
• Monitor completion of required employee training and ongoing compliance requirements
• Partner with community leadership on staffing, scheduling, and employee-related processes
• Assist residents and families with billing questions and account concerns with professionalism and compassion
• Maintain confidentiality and ensure compliance with company policies and applicable regulations
• Serve as a collaborative member of the community leadership team

Skills

Billing & AR/AP

Payroll administration

Financial reporting

HR coordination

Budgeting

Communication skills

Microsoft Office

Education

Business/Accounting/Finance/HR degree

Tools

Accounting software

Payroll software

Job description

The Arbor Company is seeking a seasoned Business Office Director for Arbor Terrace Waugh Chapel in Gambrills, MD. You will lead day-to-day financial, administrative, and HR operations, partnering with leaders to deliver accurate billing, payroll, reporting, and compliant records.

Join a mission-driven senior living team that values service, relationships, and excellence. This role offers growth opportunities and a collaborative environment within a luxury community.