Senior Litigation Specialist, SLU

Tokio Marine Management Inc.; Pasadena (CA); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

401(k) match

Competitive benefits

Bonus eligibility

Job summary

Tokio Marine Management Inc. is seeking an experienced claims handler to manage complex liability claims. The role involves high exposure claims, necessitating strong negotiation and communication skills. An ideal candidate will have over 10 years of experience in liability claims handling, with extensive knowledge of legal terms.

The position offers a comprehensive benefits package, including competitive salary ranges from $130,000 to $140,000, factoring in experience and location. Join a company committed to client satisfaction and efficiency in claims management.

Qualifications

• Ten years of experience with Liability claims required.
• Extensive knowledge of general liability, product liability, and umbrella policy coverages.
• Ability to negotiate settlement of claims in timely and reasonable fashion.

Responsibilities

• Handle litigated or complicated claims involving severe damage or sensitive issues.
• Assist in training and developing technical staff.
• Analyze and resolve coverage problems.

Skills

Negotiation

Claims Handling

Communication Skills

Legal Knowledge

Tort Law

Education

College Degree

Job description

Job Summary

In this role, you will handle coverage claims for litigated commercial general liability, auto liability and some product liability claims that will involve high exposure and complexity within specific limits of authority. Your caseload may include claims for dedicated accounts. The job requires you to be client focused, and develop strong partnerships that include communications and interactions with insureds, brokers and other internal business unit contacts to ensure smooth claims settlement, negotiations and resolutions. You will ensure that claims are handled in the most efficient and effective manner to deliver on Tokio's best practices and commitment to customer centricity.

Essential Job Functions

• Handle litigated or complicated claims, including, but not limited to cases involving severe damage, coverage, sensitive issue, bad faith and declaratory relief action.
• Assist Supervisors and/or Assistant Manager in training and developing technical staff, scheduling and presenting seminars on important claims technical issues.
• Analyze and resolve coverage problems and issues.
• Recommend changes in policy language if/when necessary.
• Write Denial or Reservation of Rights letters when appropriate or necessary.
• Initially establish and maintain proper loss reserves and negotiate loss settlements.
• Conduct in-house investigation, by recording statements, ordering police reports, securing medical reports, reviewing repair estimates, etc.
• Attend necessary meetings or appearances on assigned claims as directed or approved by Supervisor.
• Maintain control of outside vendors/attorneys and their expenses by directing assignments and limiting their scope so as to maximize cost efficiency while minimizing delays in claim handling.
• Vendors/attorneys must not be used unless pre-approved by the department manager.
• Adhere to provisions of Litigation Management Program and cost containment principles.
• Maintain compliance with Fair Claims Practices Act or rules and internal instructions.
• Keep supervisor, reinsurer and excess insurer informed regarding significant developments in claims.
• Prepare required reports and other notices in a timely manner.
• Answer correspondence and inquiries promptly from brokers/agents, insureds, claimants, attorneys, outside vendors, TMM employees, etc.
• Be familiar with and comply with all applicable provisions of Tokio Marine's Employee Handbook.
• Responsible for complying with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at Company.

Qualifications

• College Degree preferred.
• Ten years of experience with Liability claims required.
• Extensive knowledge of general liability, product liability, and umbrella policy coverages.
• Knowledge of tort law, legal terms, and current Case Law.
• Knowledge of basic reinsurance and codings related to technical matters.
• Ability to negotiate settlement of claims in timely and reasonable fashion by using structured settlement when appropriate.
• Strong oral and written communication skills.

Salary & Benefits

Salary range: $130,000 to $140,000. Ultimate salary offered will be based on factors such as applicant experience and geographic location.

Benefits: We offer a comprehensive benefit package, which includes a generous 401(k) match. Our company provides competitive benefits and bonus eligibility on top of base salary.

EEO Statement

Tokio Marine Management is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, or sexual orientation. Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc. and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.