Senior Life Case Manager — Remote Underwriting & Solutions

AmeriLife Home Protection Services, LLC; Rhode Island; Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

PTO

Medical insurance

Dental insurance

Retirement plan

Disability insurance

Life insurance

Job summary

AmeriLife is seeking a Senior Life Case Manager, Specialist to independently manage permanent life insurance cases, negotiate underwriting offers, and ensure timely progression through the new business process. You will troubleshoot delays, gather outstanding requirements, and deliver superior service.

The role requires strong communication, teamwork, and the ability to work remotely across multiple states while maintaining high quality standards.

Qualifications

• Experience with permanent life insurance products and underwriting.
• Strong written and verbal communication skills.
• Ability to manage multiple cases and deadlines.

Responsibilities

• Negotiate underwriting offers to place cases.
• Manage new business process and required documents.
• Provide timely communication to advisors and clients.
• Lead in problem resolution and customer service.
• Train and mentor teammates as needed.
• Serve as single point of contact for customers.

Skills

Underwriting knowledge

Life insurance process

Communication skills

Time management

Problem solving

Tools

Outlook

Excel

Salesforce.com

Job description

AmeriLife is seeking a Senior Life Case Manager, Specialist to independently manage permanent life insurance cases, negotiate underwriting offers, and ensure timely progression through the new business process. You will troubleshoot delays, gather outstanding requirements, and deliver superior service.

The role requires strong communication, teamwork, and the ability to work remotely across multiple states while maintaining high quality standards.