Senior Lease Analyst (Rent)

Colliers; Town of King (WI); Remote; USD 90,000 - 130,000; Full time

Job summary

Colliers in the United States seeks a Senior Lease Analyst - RENT to manage global lease administration for medium to large accounts, focusing on rent presentment and payments. This remote role supports clients and internal teams across locations.

You will oversee rent abstracts, financial statements and reports, ensure GAAP/IFRS compliance, and drive service quality through client reviews and KPIs while coordinating with a global account team.

Qualifications

• 5+ years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields.
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
• Experience with CRE database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems.
• Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure.
• Intermediate proficiency with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
• Must be effective and have successful track record of working independently, preferably remotely, and possess strong time management skills.

Responsibilities

• Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters.
• Understand client business objectives, real estate portfolio strategy, and service expectations.
• Maintain thorough understanding of client agreements including scope of work, fee structure, billing frequency and payee information.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Oversee and ensure global team is delivering services per the client contract.
• Manage database management assignments for global team members and conduct regular internal comms cadence.
• Oversee abstraction or input of rental obligations and ensure pass-through expenses are billed per contract.

Skills

Lease administration

Global account management

Vendor management

MS Office

Education

Associate or Bachelor's degree

Tools

Visual Lease

APEX

ProLease

CoStar

WorkTrac

Lucernex

Planon

Manhattan

Job description

Our people are passionate, take ownership and always do what’s right for our clients, people and communities.

This is a Remote working arrangement out of Various locations listed.

The Senior Lease Analyst - RENT is responsible for managing Lease Administration functions and implementations, client and vendor relationships, and centralizing, establishing and producing schedules, reports, communication plans, and process flow for the Lease Administration team. This position primarily manages medium to large accounts characterized by high complexity, often within a global account management framework, with an emphasis on global rent presentment or rent payment activities.

• Serve as the main point of contact for clients and internal stakeholders regarding global lease administration matters
• Understand client business objectives, real estate portfolio strategy, and service expectation's
• Maintain thorough understanding of client agreements for assigned accounts including boundaries of scope of work, fee structure, billing frequency and payee information. Ensure this information has been correctly entered and maintained as a client contract in WorkTrac.
• Conduct regular meetings and reviews with clients to present portfolio updates, key metrics, and performance reports.
• Drive toward achieving a net promoter score representative of strong service delivery and client relationships.
• Proactively identify account related risks and formulate appropriate mitigation strategies; project manage through solution.
• Oversee and ensure global team is delivering services per the client specific process and contract.
• Manage assignments and delegation of database management tasks to global team members.
• Establish weekly calls and ongoing internal communications cadence with global lease admin account team members to review work, discuss outstanding issues and determine appropriate actions.
• Oversee the abstraction or input of rental obligations related to leases and all other important lease information as stipulated by client abstraction standards for assigned accounts.
• Provide final QC for abstraction process as may be required for assigned accounts.
• Responsible for ensuring that all pass-through expenses are billed in accordance with contract and internal process.
• Responsible for vendor management including review and validation of invoices against lease terms, identifying discrepancies and partnering with vendors to resolve variances.
• Prepare and review lease-related financial statements, disclosures, reports, and monthly rental payment schedules and reconciliations as required.
• Track and collaborate on TI allowance disbursements / landlord obligation fulfillment.
• Manage and maintain lease accounting records in accordance with US GAAP (ASC 842) and IFRS 16 within lease management platform's
• Ensure compliance with lease accounting standards and company policies.
• Reconcile accounts with outstanding balances and work with Landlords and clients to resolve any disputes. (Landlord Ledger reconciliations)
• Assist with monitoring, reviewing and approving all Rent, CAM, Operating Expense, Tax and Insurance payments to Landlords, including reviewing leases to insure accuracy of all charges.
• Review and validate Consumer Price Index adjustments as provided in legal documents.
• Maintain file systems, including the data integrity of information contained in the database application used for tracking all Tenant and Lease related data.
• Maintain a record of exceptions and resolve within the database.
• Assist transition manager with new account onboarding and transition process for assigned accounts.
• Responsible for maintenance of account process, procedures and playbooks working closely with Director to maintain and update as needed, ensuring consistency and compliance with overarching departmental requirements

• 5+ years of relevant experience in the commercial real estate lease administration industry and/or accounting and property management fields having worked in either (or both) the Landlord or Tenant sector.
• Associate or bachelor’s degree in business, accounting, real estate, or similar field preferred.
• Working experience with commercial real estate database applications such as Visual Lease, APEX, ProLease, CoStar, WorkTrac, Lucernex, Planon, Manhattan, or other portfolio management database systems.
• Expertise and documented success working on multi-line global accounts with 1,000+ leases and global account management structure.
• Intermediate proficiency level with Microsoft Office tools (Word, PowerPoint, Excel, OneNote, etc.).
• Must be effective and have successful track record of working independently, preferably remotely, and possess strong time management skills.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Employees (and their families) are provided options for employer subsidized medical benefits including RX, dental, vision as well as employer paid basic life/AD&D insurance and short-term/long-term disability. Employees will also enjoy 10 paid holidays plus two personal flex days throughout the calendar year.

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.