Senior Learning Manager, US Commercialization Learning – Oncology/Hematology

Bristol Myers Squibb; United States; On-site; USD 149,000 - 180,000; Full time

Benefits offered by this job

Health Coverage

Wellbeing Support

Financial Well-being & Protection

Paid Time Off

Job summary

Bristol Myers Squibb is seeking a Senior Learning Manager for US Commercialization Learning – Oncology/Hematology. This headquarters-based role partners with Sales, Marketing, Medical, Legal, Compliance, and Enterprise Learning Services to strategically address training needs and demonstrate value to customers and patients.

The role leads curriculum design, training delivery, and budget planning, driving impactful learning through live and virtual formats while leveraging AI-enabled tools.

Qualifications

• Bachelor’s degree or equivalent; Master’s or Doctorate preferred.
• Minimum 5 years of pharmaceutical industry experience preferred.
• 1 year of Sales training experience required; 2 years in Hematology/Oncology preferred.
• Curriculum design and adult learning principles knowledge; workshop leadership experience.
• Strong communication, facilitation, and presentation skills.
• Proven track record of meeting or exceeding goals; multiple projects management.

Responsibilities

• Collaborate with training, Sales, Operations, Marketing to implement standardized training.
• Develop a comprehensive sales training curriculum for classes, POAs, and meetings.
• Coordinate across matrix teams to align training with Sales and Marketing goals.
• Ensure regulatory, legal, and compliance requirements for training materials.
• Deliver curriculum covering Selling Skills, Scientific Agility, and Business Analytics.
• Manage external vendors and internal staff for training programs.
• Assess training effectiveness using relevant models and metrics.
• Leverage technology to enable live and virtual learning; share assets WW Centre of Excellence.

Skills

Curriculum design

Adult learning principles

Workshop facilitation

Communication skills

Business analytics

Project management

Cross-functional collaboration

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

PowerPoint

Excel

Word

AI tools (ChatGPT/Co-Pilot)

Job description

Working with Us

Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

This Senior Manager position is a headquarters-based position and reports to the Associate Director, US Oncology Commercialization Learning. In this role, the Senior Manager will work collaboratively across a fast-paced and complex matrix organization, which includes the Oncology Commercialization Teams, WW Centre of Excellence, and Enterprise Learning Services. Specifically, the Senior Manager will work in close partnership with colleagues from several functions (e.g. Sales, Marketing, Sales Operations, Medical, Legal, Compliance, etc.) to strategically address business needs and ensure that we deliver on our objective of demonstrating value to both customers and patients.

In addition to the above-mentioned initiatives the role will be responsible for evaluating ongoing Commercialization Learning needs and recommend appropriate strategies, tactics and budget planning process for assigned products.

Primary responsibilities:

• Collaborate with training colleagues, Sales, Operations, Marketing leadership, and preceptors consistently implementing results-focused, performance-based, standardized training and development processes.
• Strategic planning and development of a comprehensive sales training curriculum for use during training classes, POAs and other national/regional/district meetings.
• Coordination and alignment across the matrix and cross-functional team to ensure all training materials meet the goals and objectives of both Sales and Marketing.
• Ensure training resources (e.g. materials, workshops, infographics/job aids, etc.) meet all regulatory, legal and compliance requirements for assigned individual projects and initiatives.
• Deployment and delivery of a curriculum inclusive of key competencies - Selling Skills, Scientific Agility (clinical disease state knowledge, competitor and market landscapes), and Business Analytics.
• Work with and/or manage external vendors and internal personnel to ensure the successful design and execution of assigned training programs and projects.
• Assess and analyze the effectiveness of assigned training programs and initiatives utilizing Kirkpatrick Model
• Identify and utilize innovative technologies to facilitate adult learning and pull-through of both live and virtual training capabilities
• Engage the WW Centre of Excellence to share/leverage assets

Qualifications:

• Bachelor’s degree or equivalent required; Master’s or Doctorate degree preferred
• Minimum of 5 years Pharmaceutical industry experience preferred
• 1 year of Sales training experience is required, 2 years Sales Training in Hematology and/or Oncology preferred
• Demonstrated curriculum design and understanding of adult learning principles including previous experience leading workshops
• Effective communication, facilitation, and presentation skills
• Proven performance with a track record of meeting or exceeding goals
• Demonstrated ability to effectively manage multiple projects
• Demonstrated ability to develop and implement key learning objectives, strategies, and tactics
• Problem solving and solutions-oriented team player
• Strong business analytics to understand and analyze business and market drivers, develop, execute and adjust business plans
• Experience operating within a highly complex cross-matrix environment; ability to connect and collaborate with key matrix team members including Marketing, Sales Operations, Commercial Sales, Medical, Legal, Regulatory, & Compliance
• Impact driven with high learning agility and keen ability to prioritize
• Proficiency in Microsoft Office Power Point, Excel, Word and AI applications (ChatGPT/MS Co-Pilot/Claude)
• Ability to travel for multiple meeting engagements (e.g. Managers Meetings, National Plan of Action Meetings, various Training Initiatives, etc.)

Compensation Overview:

Madison - Giralda - NJ - US: $148,750 - $180,250Princeton - NJ - US: $148,750 - $180,250

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

_ *Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers

With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [e-mail]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at [e-mail]. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1605029 : Senior Learning Manager, US Commercialization Learning – Oncology/Hematology