Senior Learning Design Professional

Humana Inc; Frankfort (KY); À distance; USD 71 000 - 98 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision benefits

401(k) retirement savings plan

Paid time off

Disability insurance

Life insurance

Résumé du poste

Humana Inc. is seeking a Senior Learning Design Professional to analyze needs, design solutions and write storyboards, scripts and performance support for diverse learning initiatives. You’ll partner with SMEs, develop curriculum and measure training impact to improve consumer experiences.

The role emphasizes adult learning theory, instructional design and collaboration in a remote, dynamic environment. Travel to Humana offices may be required occasionally.

Qualifications

• Bachelor's degree in Business Administration, Learning and Performance, Education, Performance Consulting, Industrial/Organizational Development, HR, or related field.
• 5+ years of experience in Adult Education or Instructional Design.
• Experience in a consumer-centric company within the learning function.
• Progressive business experience with learning strategies and adult learning theories.
• Experience measuring learning solutions and tying to performance.
• Project management experience.
• Excellent written, grammatical and verbal communication skills.
• Passionate about improving consumer experiences.
• Flexible in a fluid, changing environment; able to manage priorities.

Responsabilités

• Apply instructional design, psychology and adult learning theory to close gaps.
• Analyze content, design solutions, and write storyboards, scripts and performance aids.
• Coordinate assessments to measure training effectiveness.
• Develop mobile learning and manuals; align with SMEs.
• Track training effectiveness via satisfaction, proficiency and job performance.
• Guide Facilitators and use social tools to enable learning.
• Develop curriculum and job aids; conduct needs analysis with clients.
• Influence department strategy and decide on technical approaches.

Connaissances

Instructional design

Adult education

Project management

Communication skills

Microsoft Office

Self-starter

Flexibility

Formation

Bachelor's degree

Master's degree preferred

Outils

Social media

Collaborative tools

Description du poste

Become a part of our caring community

The Senior Learning Design Professional uses instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Learning Design Professional analyzes content, organizes content, designs solutions, and writes storyboards, scripts, performance support, mobile learning and manuals. Analyzes learning needs and partners with subject matter experts to provide input for course content. Writes effective learning objectives and coordinates performance assessments to measure training effectiveness. Ensures course materials are current and relevant to training needs. Tracks and analyzes the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Provides instruction and guidance to Facilitators. Knows how to use social media and collaborative tools to facilitate learning. Plans, organizes, and develops training curriculum, materials, job performance aids and programs to meet specific training needs. Uses consultative skills to commit projects and conduct needs analysis with clients to determine whether learning solutions are necessary or relevant. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• Bachelor's degree in Business Administration, Learning and Performance, Education, Performance Consulting, Industrial/Organizational Development, HR, or other related field.
• 5+ years of experience in Adult Education or Instructional Design
• Prior experience working in a consumer centric company within the learning function
• Progressive business experience with a focus on learning strategies and adult learning theories
• Prior experience with measuring learning solutions and tying to performance
• Project management experience
• Excellent written, grammatical and verbal communication skills
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Ability to be flexible in a very fluid and dynamic environment – including dealing with changing processes and priorities
• Must be a self-starter, organized, capable of handling multiple details/projects simultaneously, and able to easily move between strategic and tactical work
• Proficient with the Microsoft Office suite of applications

Preferred Qualifications

• Master's Degree in one of the following areas: Business Administration; Learning and Performance; Education; Human Resources, Organizational Design or Related field.
• Work experience in a health care and / or Insurance setting
• Health Insurance license (or able to obtain one within the first 90 days in the role)

Work at Home Requirements

To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel

While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$71,100 - $97,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work.

• medical, dental and vision benefits
• 401(k) retirement savings plan
• time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
• short-term and long-term disability
• life insurance
• many other opportunities

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.