Senior Lean & Agile Process Improvement Analyst

Kemper Corporation; Jacksonville (FL); On-site; USD 89,000 - 148,000; Full time

Benefits offered by this job

Annual bonus

Benefits package (Medical, Dental, VIs

PTO, 401k, etc.

Job summary

Kemper Corporation invites a Senior Business Process Analyst to drive continuous improvement across technology and business teams. You’ll partner with leaders, Scrum Masters, and cross-functional groups to analyze performance data, map value streams, and translate insights into actionable initiatives that enhance planning, prioritization, and delivery.

You'll develop dashboards and reports, ensure data quality, and support organizational change management with Lean thinking.

Qualifications

• Bachelor’s degree in business, information systems, project management, organizational development, or related field.
• At least 5 years of experience in business analysis, portfolio management, PMO, Agile, or organizational transformation.
• Strong analytical, facilitation, communication, and stakeholder management skills.
• Experience developing dashboards, reports, executive presentations, and training materials.
• Experience applying lean techniques and continuous improvement facilitation.
• Proficiency with Excel, PowerPoint, Microsoft 365, Jira, and ServiceNow.
• Experience with Lean Portfolio Management, SAFe, Scrum, or Kanban; Power BI and change management preferred.

Responsibilities

• Continuous Improvement Partner with technology teams to understand needs, document requirements, and translate opportunities into actionable improvement initiatives.
• Assess organizational performance and delivery practices to identify opportunities to improve flow and value.
• Facilitate process mapping, value stream mapping, and workflow analysis to support change initiatives.
• Facilitate retrospectives and problem-solving sessions that drive measurable outcomes.
• Analytics & Insights: develop dashboards and reports that measure operational performance and health.

Skills

Analytical skills

Facilitation

Stakeholder management

Communication

Dashboards & reports

Change management

Lean & Agile mindset

Education

Bachelor’s degree in business, IS, PM, OD, or related field

Tools

Microsoft Excel

PowerPoint

Microsoft 365

Jira

ServiceNow

Power BI

Job description

Kemper Corporation invites a Senior Business Process Analyst to drive continuous improvement across technology and business teams. You’ll partner with leaders, Scrum Masters, and cross-functional groups to analyze performance data, map value streams, and translate insights into actionable initiatives that enhance planning, prioritization, and delivery.

You'll develop dashboards and reports, ensure data quality, and support organizational change management with Lean thinking.