Senior Leader of Billing Operations (Legal)

Henderson Scott US; Remote; USD 190,000 - 220,000; Full time

Job summary

A leading company in the legal sector is seeking a Senior Leader of Billing Operations to manage a team and enhance billing processes. This role involves strategic oversight, team development, and collaboration with stakeholders to ensure best-in-class operations. The ideal candidate will have extensive experience in legal billing and a strong analytical background, with a focus on continuous improvement and operational excellence.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

Paid paternity leave

Qualifications

• 8+ years in legal billing with management experience.
• Proven track record in leading billing teams.
• Expertise with billing systems and strong analytical skills.

Responsibilities

• Oversee billing operations and manage a team of supervisors.
• Drive process improvements and support technology upgrades.
• Serve as a trusted advisor to clients and stakeholders.

Skills

Leadership

Analytical Skills

Communication

Process Improvement

Excel Proficiency

Education

Bachelor's degree in Finance, Accounting, or related field

Tools

Elite

Aderant

eBilling systems

Job description

Senior Leader of Billing Operations (Legal)

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This range is provided by Henderson Scott US. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$190,000.00/yr - $220,000.00/yr

About the Role:

The Senior Leader of Billing Operations will oversee a team of billing supervisors and manage the end-to-end operations of a sophisticated client billing function. This role involves process improvement, strategic oversight, team training and development, and collaboration with partners and C-suite stakeholders.

You'll be expected to bring a fresh perspective to streamline processes, elevate performance metrics, and ensure best-in-class billing operations.

• Lead and mentor a team of billing supervisors and staff across multiple offices.
• Analyze workflows and metrics to improve performance and optimize billing operations.
• Oversee training programs to ensure consistency, accuracy, and compliance.
• Serve as a trusted advisor to attorneys, clients, and internal stakeholders.
• Drive process improvement initiatives and support technology upgrades and billing systems enhancements.
• Act as the department's subject matter expert for all billing-related matters.
• Collaborate with leadership on cross-functional projects and strategic initiatives.
• Participate in regular performance reviews and team coaching sessions.

What You Bring:

• 8+ years in legal billing, including direct experience managing managers.
• Proven track record in leading large-scale billing teams in a law firm or professional services setting.
• Expertise with Elite or Aderant and various eBilling systems.
• Strong analytical skills with advanced Excel proficiency.
• Strategic thinker with the ability to develop and implement process improvements.
• Excellent communication skills and the ability to build relationships across departments and with clients.

Preferred Background:

• Bachelor's degree in Finance, Accounting, or related field (strongly preferred).
• Experience with Business Intelligence tools and reporting dashboards is a plus.

This role offers a flexible, remote-first arrangement

Interested in learning more or know someone perfect for the role? Let's connect!

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Legal

Industries

• Law Practice

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Disability insurance

Paid paternity leave

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