Senior Lead Service Line & Water Outreach Educator

City of Lincoln/Lancaster County; Lincoln (NE); On-site; USD 65,000 - 90,000; Full time

Job summary

Lincoln Water System (LWS), a division of the City of Lincoln’s Transportation and Utilities Department, seeks a Senior Environmental Health Educator to lead public engagement for the Lead Safe Lincoln – Lead Service Line Replacement (LSLR) Program and related water quality initiatives in Lincoln, Nebraska.

The role involves developing outreach plans, creating educational materials, coordinating with city staff and consultants, and representing LWS at community events.

Qualifications

• Experience with public communication, community outreach, or environmental health education.
• Familiarity with drinking water programs, lead mitigation, or water quality topics.
• Experience creating educational materials for diverse audiences.
• Ability to manage outreach campaigns, track data, and use digital tools for documentation.
• Strong interpersonal skills and comfort engaging with the public in a variety of settings.

Responsibilities

• Develop public education and outreach plans for the LSLR, LCRI, water quality, and water conservation programs to encourage high participation rates, increase water conservation efforts, and improve consumer confidence.
• Create clear, accessible educational materials such as brochures, fact sheets, presentations, and online resources.
• Coordinate communication efforts with City staff, consultants, and community partners to ensure consistent messaging.
• Conduct direct outreach through calls, emails, door-knocking, mailings, and in-person meetings with property owners.
• Attend neighborhood meetings, community events, and outreach activities to represent the Lincoln Water System.
• Answer inbound inquiries related to LSLR, LCRI, water quality concerns, and water conservation programs.
• Maintain accurate documentation of outreach efforts and participant interactions in digital tracking systems.
• Evaluate participant experiences, identify engagement barriers, and recommend improvements to outreach strategies.
• Utilize engagement data, feedback, and professional development opportunities (webinars, conferences, etc.) to refine public education approaches.
• Update and maintain Water System online resources.
• Assist staff and field teams with effective communication guidance.
• Collaborate with internal teams, contractors, and community organizations to support successful program implementation.
• Perform other duties as assigned to support Water System goals.

Skills

Public communication

Community outreach

Environmental health education

Educational materials creation

Public engagement in diverse settings

Education

Bachelor’s degree in environmental education, environmental health, environmental science, environmental studies, community health education, public health, health promotion, or related field

Job description

Lincoln Water System (LWS), a division of the City of Lincoln’s Transportation and Utilities Department, seeks a Senior Environmental Health Educator to lead public engagement for the Lead Safe Lincoln – Lead Service Line Replacement (LSLR) Program and related water quality initiatives in Lincoln, Nebraska.

The role involves developing outreach plans, creating educational materials, coordinating with city staff and consultants, and representing LWS at community events.