Senior Lead ERT Agent

Crisis24; San Francisco (CA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k

EAP

Security/Certification stipends

Paid time off

Professional development

Job summary

Crisis24 is seeking a Lead Emergency Response Team Agent to provide critical security support across dynamic corporate environments. You will work 12-hour shifts, 3-5 days per week, with overtime opportunities, ensuring the safety of protectees and staff.

The role involves monitoring systems, controlling access, and collaborating with intelligence teams and local authorities to identify and mitigate threats.

Qualifications

• Possess a valid Guard Card and Exposed Firearm Permit.
• Pass pre-employment background investigation.
• High school diploma or GED or equivalent.
• Valid U.S. driver's license and passport.
• 5+ years in Executive Protection, ERT, or PSD.
• CCW or LEOSA/HR218.

Responsibilities

• Ensure the overall safety and security of protectees/corporate employees.
• Monitor security systems and technology tools for various properties.
• Provide access control for visitors, employees, and vendors.
• Coordinate with intelligence and security teams during operations.
• Be able to work irregular or extended hours, nights, weekends, and holidays.

Skills

Executive Protection

Security Operations

Threat Assessment

Education

High School Diploma or GED

Job description

About Crisis24

Crisis24 is a global, AI-enhanced provider of travel risk management, mass communications, critical event management, crisis-security consulting, personal protection solutions and global medical concierge capabilities, allowing prominent organizations, disruptive brands and influential people to operate with confidence in an uncertain world. Backed by proprietary AI-enabled SaaS technologies, advanced Global Operations Centers, an extensive global footprint, and the largest team of private-sector intelligence analysts in the world, we deliver localized insights and global perspectives alongside medical, security, crisis response, embedded intelligence, and consultancy services as a preferred partner for Fortune 500 corporations.

More information is available at https://www.crisis24.com/careers

Who You Are

Military, law enforcement, or security backgrounds are great, however, they are not a requirement. We are less interested in your previous career and more interested in who you are. We value, integrity, dedication, and a passion for excellence. You will be successful because you are willing to learn quickly, work hard, tell the truth, and perform. Performance matters most; not your date of hire!

The Lead Emergency Response Team Agent will work 3-5 days a week, 12-hour shifts (0800-2000) at the desired location. This is an hourly rate with overtime.

Responsibilities & Expectations

The Emergency Response Team Agent is tasked with numerous functions providing overall support to protective security operations dynamic, multifaceted, and fast-paced corporate environments.

The following are basic functions and responsibilities of this role:

• Ensure the overall safety and security of protectees/corporate employees.
• Monitoring security systems and technology tools for various properties to include alarms and cameras.
• Access control for visitors, employees, and vendors.
• Opportunities for travel/special assignments.
• Effectively build relationship and communicate with key staff and employee stakeholders.
• Maintain discretion and confidentiality.
• Ability to work irregular or extended hours (shifts to include nights, weekends, and holidays).
• Partner with various intelligence and investigations teams, global security operations center assets, other private security firms, and local law enforcement to proactively identify and mitigate threats.
• Detect and report suspicious activity and security vulnerabilities.
• Be able to operate in a dynamic, multifaceted, and fast-paced environment.

Minimum Requirements

• Required -Possess a valid and current Guard Card and ExposedFirearm Permit
• Participation in random drug screenings.
• Must complete physical readiness test prior to offer of employment. Team members must always maintain physical readiness to respond to an attack or hazard.
• Pass pre-employment background investigation.
• Possess a high school diploma, GED, or equivalent.
• Possess a valid and current driver license
• Possess a valid U.S Passport
• Must be able to obtain a state guard card and firearms license.
• Required - CCW or LEOSA/HR218
• 5+ years in Executive Protection, ERT, or PSD
• Prior Law Enforcement or Military in the following fields - Special Operations or Combat Arms
• Demonstrate fundamental EP core skills, to include covert coverage, advance documentation and planning, vulnerability assessments, close protection, and safe driving

Desired Qualifications

• Prior ERT, military, law enforcement or executive protection experience providing physical security, emergency response, surveillance detection, secure transportation.
• Prior training in incident response, emergency medicine, etc.
• Professional and friendly communicator with a positive attitude and commitment to excellence (prior experience in customer service or hospitality industries).

Additional Benefits

• Medical, Dental, Vision, and Life Insurance, Competitive 401k
• Employee Assistance Program (EAP).
• Stipends for special certifications and licenses such as EMT, LEOSA, CCW, etc.
• Renewal fees associated with guard/firearm license renewals and firearm requalification.
• Offer hundreds of training courses, exercises, and certifications - including paid training days.
• Paid time off
• Professional development assistance

Job Type: Full-time

Information Security

• Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24 is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.