Senior Landscape Operations Leader | Route & Crew Oversight

SFM Landscape Services LLC; Miami (FL); On-site; USD 85,000 - 97,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Company Vehicle provided

401K eligible

PTO (Paid time off)

Sponsorship of Industry Certifications

Bonuses opportunities

Job summary

SFM Landscape Services LLC in South Florida is seeking an experienced operations leader to oversee a large commercial landscape maintenance portfolio. This role focuses on hands‑on leadership of route performance, crew execution, and client retention.

You will manage 6–8 account managers and roughly 120 field staff, identifying issues and driving corrective actions to optimize operations and revenue growth.

Qualifications

• 5+ years of progressive leadership in commercial landscape maintenance operations.
• Experience in route planning, logistical optimization, and managing crew production rates.
• Ability to diagnose field problems and implement corrective actions.
• Strong knowledge of South Florida plant materials, turfgrasses, palms, and local horticultural practices.

Responsibilities

• Route optimization and labor control; monitor production rates and bottlenecks; ensure budget compliance.
• Lead 6–8 account managers and ~120 field staff; set execution standards and conduct quality audits.
• Maintain client retention through proactive communication and issue resolution.
• Identify and close enhancement, irrigation, and arbor care opportunities through account managers.
• Oversee gross margins, labor forecasting, equipment utilization, and payroll reporting with GM.
• Develop and implement training programs for crews and leaders.

Skills

Leadership

Route planning

Logistical optimization

Labor forecasting

English/Spanish

Microsoft Office

ERP/routing tools

Tools

ERP tools

Job description

SFM Landscape Services LLC in South Florida is seeking an experienced operations leader to oversee a large commercial landscape maintenance portfolio. This role focuses on hands‑on leadership of route performance, crew execution, and client retention.

You will manage 6–8 account managers and roughly 120 field staff, identifying issues and driving corrective actions to optimize operations and revenue growth.