SENIOR LABORATORY MANAGER

Cook County Health; Illinois; On-site; USD 143,000 - 162,000; Full time

Job summary

Cook County Health in Illinois is seeking a Senior Laboratory Manager to oversee technical services, validations, instrument implementations and QA across laboratory departments. This role supervises up to five MLS department supervisors and ensures compliance with regulatory standards, quality assurance and daily operations.

You will develop, monitor and present quality metrics, coordinate scientific staff and collaborate with contractors, reporting to the Senior Laboratory Director and

Responsibilities

• Oversee technical services such as validations and instrument implementations
• Maintain management of laboratory departments and ensure regulatory compliance
• Develop, implement and monitor quality assurance programs across departments
• Investigate safety and quality concerns and ensure proper documentation and follow-up
• Develop and present quality and performance metrics and dashboards
• Coordinate scientific staff and collaborate with contractors and consultants
• Lead multiple projects and initiatives to improve workflow and service delivery

Job description

The final salary and offer components are subject to additional approvals based on Cook County Health (CCH) policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at CCH. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

Location:

JOHN H. STROGER, JR. HOSPITAL

Department

Clinical & Anatomical Services - Administration

Shift

9:00am - 5:00pm

Salary

$143,406 - $162,348 Yearly

• Salary is commensurate with years of experience indicated at time of application submittal. Experience not disclosed or documented at the time of application will not be considered for initial step placement. *

Job Summary

The Senior Laboratory Manager is responsible for overseeing technical services such as validations, instrument implementations, and maintaining the management of Cook County Health’s (CCH) laboratory departments. This position supervises up to five Medical Laboratory Scientist (MLS) department supervisors and ensures compliance with regulatory standards, departmental scheduled task requirements, and daily operational responsibilities. Develops, implements, and monitors quality assurance programs for multiple laboratory departments, including the review of test results, reporting rules, and reference ranges. Investigates safety and quality concerns and ensures appropriate documentation, follow-up, and resolution Develops and presents quality and performance metrics, coordinates scientific staff, and collaborates with contractors and consultants, as needed. This position reports to the Senior Laboratory Director and works closely with Medical Section Chiefs, Division Chairs, and Scientific Consultants.

General Administrative Responsibilities

Collective Bargaining

• Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
• Participate in collective bargaining negotiations, caucus discussions and working meetings

Discipline

• Document, recommend and effectuate discipline at all levels
• Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
• Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements

Supervision

• Direct and effectuate CCH management policies and practices
• Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements

Management

• Contribute to the management of CCH staff and CCH’ systemic development and success
• Discuss and develop CCH system policies and procedures

General Administrative Responsibilities Continue

• Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
• Work with Labor Relations to discern past practice when necessary

Typical Duties

• Manages complex laboratory operational projects; develops project plans, timelines, and implementation schedules to support departmental goals, priorities, and strategic objectives.
• Monitors communications, risks, safety concerns, test status reports, and other key indicators to ensure timely resolution and operational effectiveness.
• Reviews and maintains departmental procedures and policies
• Develops, analyzes, and presents performance metrics, dashboards, and reports to track departmental progress, identify trends, support decision-making, and promote goal attainment.
• Coordinates and implements new tests, methods, and processes, ensuring effective documentation, communication, validation, regulatory compliance, and activity tracking.
• Leads multiple projects, initiatives, and teams simultaneously
• Identifies, recommends, and implements process improvements and best practices to enhance workflow efficiency, productivity, quality, and service delivery.