Senior Lab Supervisor

Roche; Santa Clara (CA); On-site; USD 81,000 - 133,000; Full time

Job summary

Roche is seeking a highly organized Senior Lab Supervisor to manage daily operations of R&D laboratories, ensuring safety, compliance, and efficient workflow.

You will act as the primary liaison for lab users, coordinating projects, service tickets, and vendor interactions while upholding ISO 13485, GLP, and GDocP standards.

Qualifications

• Bachelor's degree in Biological/Life Sciences or related field required.
• Minimum 5 years of experience in an IVD/ISO regulated lab environment.
• Strong knowledge of lab safety procedures and hazard controls.

Responsibilities

• Coordinate day-to-day R&D lab operations, service requests, and stakeholder communication.
• Oversee vendor relationships, procurement, and inventory of lab supplies and equipment.
• Direct maintenance, calibration, validation, and repair of laboratory equipment with data-driven planning.
• Enforce lab safety SOPs in partnership with the SHE team to ensure compliance.
• Maintain audit-ready lab documentation and prepare performance/resource reports.
• Conduct inspections/audits to identify safety hazards and compliance gaps.
• Participate in 24/7 on-call rotation for after-hours support and relocations.

Skills

Lab management

Regulatory compliance

SOPs

Vendor management

Audits

Communication

Education

Bachelors in Biosciences

Tools

SAP

RAM

Job description

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

We are seeking a highly organized and detail-oriented Senior Lab Supervisor to manage the daily operations of R&D laboratories. You, as an ideal candidate, can follow procedures and demonstrate excellent interpersonal skills to ensure smooth, efficient, and compliant lab operations. In this role, you will maintain a safe and organized lab environment supporting the R&D lab users.

The Opportunity

In this role, you will serve as the primary operational liaison for laboratory users while ensuring strict adherence to regulatory standards and safety protocols.

• Coordinate day-to-day R&D laboratory operations, facility projects, and service request tickets while serving as the primary point of contact for stakeholders
• Oversee vendor management, including relationship building, service technician escorts, and the procurement and inventory of lab supplies, reagents, and equipment
• Direct the maintenance, calibration, validation, and repair of laboratory equipment, using usage data to anticipate maintenance needs and capital purchases
• Enforce lab safety protocols and standard operating procedures (SOPs) in partnership with the Safety, Health, and Environment (SHE) team to ensure full compliance
• Maintain complete, audit-ready laboratory documentation, including equipment logs, safety manuals, and digital records, while preparing performance and resource utilization reports
• Conduct regular lab inspections and audits to proactively identify and resolve potential safety hazards or compliance gaps
• Participate in a 24/7 on-call rotation for controlled temperature storage alarms, providing after-hours onsite support and content relocation when required

Who You Are

• Bachelor’s degree in Biological/Life Sciences, Chemistry, Biochemistry, or a related field (or an equivalent combination of education and work experience)
• Minimum of 5 years of experience working in an IVD/ISO regulated laboratory environment, with strong knowledge of lab safety procedures and hazard controls

Behaviors, competencies, and qualities of the ideal applicant.

• Proven background with audits and deep familiarity with requirements/controls for IVD product development labs (e.g., ISO 13485, GLP, GDocP)
• Strong organizational skills with a demonstrated ability to manage multiple priorities, laboratory facility projects, and ticketing systems simultaneously
• Excellent written and interpersonal communication skills for effective cross-functional collaboration with internal teams and external vendors
• Familiarity with equipment management systems (e.g., SAP, RAM) and digital laboratory management tools is preferred

This is an on-site position. Relocation benefits are not approved for this posting.

The expected salary range for this position based on California is 81,200.00 - 133 400.00 USD Annually. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed in this link.

Benefits

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.

Roche is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.