Senior Janitorial Operations Leader

ABM US; St. Louis (MO); On-site; USD 95,000 - 130,000; Full time

Job summary

ABM US is seeking a Senior Janitorial Manager (SME) to shape operational excellence across a broad portfolio. You will lead, mentor, and develop janitorial managers, supervisors, and frontline staff to meet performance standards.

The role requires deep custodial expertise, SOP development, safety compliance with OSHA, and strategic client management. You will drive continuous improvement, manage budgets and staffing, and deliver high-quality cleaning services across multiple locations.

Qualifications

• High school diploma or equivalent; Associate's or Bachelor's degree preferred in facilities management or related field.
• 7–10 years of progressive janitorial/custodial/facilities management experience.
• 3–5 years of leadership experience managing managers, supervisors, and large frontline teams.
• Demonstrated expertise in commercial cleaning operations, floor care, equipment management, and custodial best practices.
• Strong knowledge of OSHA standards, safety requirements, and environmental compliance.
• Proven ability to lead multiple sites, large teams, and complex operations.
• Strong analytical, organizational, and problem-solving skills.
• Excellent communication, presentation, and interpersonal abilities.

Responsibilities

• Provide strategic oversight and direction for janitorial operations across assigned accounts, facilities, or portfolios.
• Lead, mentor, and develop janitorial managers, supervisors, and frontline staff to achieve goals and standards.
• Establish and maintain cleaning standards, procedures, and KPIs aligned with organizational objectives.
• Drive continuous improvement initiatives to enhance service quality, productivity, and cost efficiency.
• Conduct routine operational assessments and audits to ensure compliance with standards and customer expectations.
• Partner with operations leaders to optimize staffing models, scheduling, and labor utilization.
• Support contract transitions, new business implementation, and operational start-ups.
• Monitor metrics, costs, productivity, and inventory; analyze data to identify trends and action plans.

Skills

Leadership

Facilities management

Janitorial operations

OSHA knowledge

Contract management

Communication

Staff development

Education

Bachelor's degree in Facilities Management

Tools

MS Office

Excel

Job description

ABM US is seeking a Senior Janitorial Manager (SME) to shape operational excellence across a broad portfolio. You will lead, mentor, and develop janitorial managers, supervisors, and frontline staff to meet performance standards.

The role requires deep custodial expertise, SOP development, safety compliance with OSHA, and strategic client management. You will drive continuous improvement, manage budgets and staffing, and deliver high-quality cleaning services across multiple locations.