Role: Senior IT System Admin Certified Professional
Location: Redstone Arsenal, AL; Aberdeen Proving Ground, MD
Education/Certifications: Current IAT Level II industry certification (e.g., Security+, CCNA, RHCSA, MCSA, etc.)
Years of Experience: 5+ years IT support
Clearance Level & Investigation: TS/SCI
IA Cert Level (DoD 8570.01): IAT Level II
Job Description:
The Senior IT System Admin Certified Professionals are core technical support, responsible for day-today administration, maintenance, and security of JWICS environment.
Responsibilities:
- System & Network Administration:
- Perform daily system administration tasks on Windows and/or Linux servers, including user account management, patching, and applying Security Technical Implementation Guides (STIGs).
- Manage and troubleshoot network infrastructure devices (switches, routers, firewalls).
- Tier 1/2 User Support:
- Provide direct support to end-users for technical issues, including VTC setup and troubleshooting, account resets, and software support.
- Escalate complex issues to senior specialists or external vendors as needed.
- Security Operations:
- Monitor security logs, respond to alerts, and assist with incident response and remediation activities.
- Ensure systems are backed up and disaster recovery plans are tested.
- Technical Support:
- Provide skilled technical support across all performance areas as assigned by Team Lead, adapting to emerging technologies and requirements.
Qualifications:
The Senior IT System Admin Certified Professionals require the following minimum qualifications for eligibility:
- Experience:
- Minimum 5+ years of relevant IT experience in an enterprise environment.
- Certifications:
- Possess at a minimum current IAT level II, industry-standard certifications relevant to specific duties (e.g., CompTIA Security+, CCNA, RHCSA, MCSA).
- Must meet DoD 8570/8140 requirements for assigned role.
- Technical Skills:
- Proven hands-on skills in network and system administration, troubleshooting, COMSEC, and customer support within a secure environment.
- Clearance:
- Must possess and maintain a Top Secret/SCI security clearance.
- Must be U.S. citizen.