Senior IT Support Technician for US Navy Unmanned Vehicles Program

Arcfield; Port Hueneme (CA); On-site; USD 60,199 - 104,676; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Retirement and Savings

Learning and Development opportunities

Job summary

Arcfield is hiring an IT Support Technician to work on-site at Naval Base Ventura County, CA. This role involves providing technical support for IT and cybersecurity for the Unmanned Systems Program.

The ideal candidate will have 6-8 years of experience, strong customer service skills, and a clear understanding of computer hardware. Compensation ranges from $60,199.95 to $104,676.03, with various benefits including health insurance and retirement plans.

Qualifications

• 6-8 years of experience in IT support.
• Clear understanding of computer hardware.
• Active Secret level security clearance.

Responsibilities

• Provide technical support for IT and cybersecurity.
• Configure and maintain multi-user computer systems.
• Monitor and manage system backups and performance.
• Install and troubleshoot operating systems.

Skills

Customer service skills

Proficient in IT operations

Independence on projects

Network infrastructure maintenance

System security administration

Education

High School Diploma

Tools

Windows OS

COMPTIA Security +

Linux

Job description

Responsibilities

Arcfield is seeking a qualified individual for a full‑time IT Support Technician position on‑site at Naval Base Ventura County (NBVC), CA supporting the Naval Undersea Warfare Center Division Newport (NUWCDIVNPT) Unmanned Systems Program. This technician will provide technical support for Information Technology (IT) and Information Assurance (IA)/Cybersecurity requirements and security of information systems related to NUWCDIVNPT Code 45 UUV Family of Systems projects.

• Excellent customer service and interpersonal communication skills to provide technical and product support.
• Proficient in information technology and operations management.
• Ability to work independently on problems and projects.
• Maintain smooth operation of multi‑user computer systems, including maintaining and configuring network infrastructure.
• Monitor and manage systems backup resources, including daily backups, restores, CPU usage, disk usage, and response times to maintain operating efficiency.
• Perform systems security administration functions, including updating and patching OS and other systems and software programs.
• Other duties may include setting up administrator accounts, maintaining system documentation, tuning system performance, installing system‑wide software and allocating mass storage space.
• Install, configure, and troubleshoot operating systems; assist with the maintenance and administration of applications.

Qualifications

• HS and 6‑8 years experience.
• Clear understanding of computer hardware.
• Windows OS.
• COMPTIA Security +.
• Active Secret level security clearance.

Additional (desired) Qualifications

• Military or Government experience.
• Experience in reimaging and patching Windows based software.
• Experience in Linux.

Compensation and Benefits

This is the projected compensation range for this position. There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills, and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. In addition, Arcfield invests in its employees beyond just compensation. Arcfield’s benefits offerings include, dependent upon position, Health Insurance, Life Insurance, Paid Time Off, Holiday Pay, Short Term and Long‑Term Disability, Retirement and Savings, Learning and Development opportunities, wellness programs as well as other optional benefit elections. Min: $60,199.95 Max: $104,676.03

EEO Statement

We are an equal opportunity employer and federal government contractor. We do not discriminate against any employee or applicant for employment as protected by law.