Senior IT Solution Consultant

Wipfli; Green Bay (WI); Hybrid; USD 90,000 - 140,000; Full time

Benefits offered by this job

N/A

Job summary

Wipfli in Green Bay, WI seeks a Senior Consultant to act as a top-tier escalation resource and to assess, plan, and implement technology solutions for client environments. The role supports Microsoft 365, Azure, AD/SharePoint, and cloud-based apps across diverse infrastructures.

You’ll lead security reviews, roadmaps, and improvement plans, while mentoring junior staff and coordinating with internal teams on budgets and timelines. Travel and hybrid work are involved.

Qualifications

• Bachelor’s Degree or equivalent education and experience.
• 7+ years of technology solutions experience; 10+ years in private industry with 1+ year in professional services.
• Proficiency with Microsoft Azure and Active Directory.

Responsibilities

• Act as escalation resource for complex service desk issues and coordinate with project teams to drive resolutions.
• Assess client environments across Microsoft 365, Azure, AD/SharePoint, endpoints, servers, and cloud apps.
• Document client roadmaps, security reviews, and improvement plans with clear business impact.
• Lead client maintenance and security review discussions analyzing reports and roadmap progress.
• Scope, price, and monitor project work plans, budgets, timelines, and deliverables.
• Communicate risks and solutions to project leadership and clients; mentor junior staff.
• Lead R&D and foundational efforts to deliver innovative solutions.

Skills

Microsoft Azure

Active Directory

SharePoint

Microsoft 365

Network & Security

Project management

Client engagement

Education

Bachelor’s Degree

Tools

Azure Active Directory

Job description

About this job

At Wipfli, people count.

At Wipfli, our people are core to everything we do—the catalyst behind our ability to create exceptional impact and extraordinary results.

We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path.

People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity.

Responsibilities

The Senior Consultant can work either 100% in person or in a hybrid environment, with office visits as needed, in the Green Bay, WI area. About 15% travel to client locations in WI is required.

• Act as a level-three escalation resource for complex service desk issues, troubleshooting client technology environments, gathering requirements, diagnosing local network/server/cloud issues, and coordinating with internal SMEs or project teams to drive resolutions
• Assess client environments across Microsoft 365, Azure, Azure Active Directory/Active Directory, SharePoint, endpoint devices, servers, virtualized environments, local networks, firewalls, switches, and cloud-based applications
• Document and maintain client technology roadmaps, baseline security reviews, and prioritized improvement plans that clearly explain technical findings, business impact, priorities, and recommended next steps
• Lead recurring client maintenance and security review discussions by analyzing reports related to stale users and devices, antivirus coverage, security score gaps, auditing/security settings, network equipment, and roadmap progress
• Identify risks, modernization opportunities, and process improvements, present clear and actionable recommendations, and develop solutions
• Scope, price, and monitor project work plans, budgets, timelines, deliverables, and out-of-scope requests for internal and client projects
• Proactively communicate cost, quality, schedule, and risks to project leader and recommend practical solutions; proactively communicate work plan status with client
• Train and mentor Consultant I's and Consultant II's; delegate and leverage work to enable associate development
• Leads and participates in research and development and foundational efforts to position the team to learn, develop, and deliver innovative solutions to the market

Qualifications

• Bachelor’s Degree or an equivalent combination of education and experience
• 7+ years of technology solutions experience in a professional services firm or 10+ years of private industry technology solutions experience with 1+ years in a professional services firm
• Proficiency with Microsoft Azure and Active Directory
• Experience working with clients on-site; up to 15% travel to client locations within the U.S
• Possesses or works towards obtaining appropriate advanced certifications
• Demonstrated blend of technical expertise and consultative ability to assess needs and deliver value-driven solutions
• Ability to plan, prioritize, and organize multiple projects under pressure while quickly responding to unexpected events or changing priorities
• Training, support or consulting advisory experience is preferred; experience serving clients in healthcare or financial institutions industries is preferred

Equal Opportunity

Wipfli is an equal opportunity/affirmative action employer. All candidates will receive consideration for employment without regards to race, creed, color, religion, national origin, sex, age, marital status, sexual orientation, gender identify, veteran status, disability, or any other characteristics protected by federal, state, or local laws.

Accommodation

Wipfli is committed to providing reasonable accommodations for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or participate in our recruiting process, please send us an email at [e-mail]

Company Information

"Wipfli" is the brand name under which Wipfli LLP and Wipfli Advisory LLC and its respective subsidiary entities provide professional services. Wipfli LLP and Wipfli Advisory LLC (and its respective subsidiary entities) practice in an alternative practice structure in accordance with the AICPA Code of Professional Conduct and applicable law, regulations, and professional standards. Wipfli LLP is a licensed independent CPA firm that provides attest services to its clients, and Wipfli Advisory LLC provides tax and business consulting services to its clients. Wipfli Advisory LLC and its subsidiary entities are not licensed CPA firms.

Transparency in Coverage

As required by the Transparency in Coverage Rule, Wipfli is providing access to machine-readable files that disclose certain pricing arrangements with healthcare providers under Wipfli's AmeriBen and Kaiser medical plans.

Billing Information

If you believe you have been wrongly billed, you may contact U.S. Department of Health and Human Services beginning January 1, 2022 at 1-800-985-3059. Visit https://www.cms.gov/nosurprises for more information about your rights under federal law. For AmeriBen specific resources, please visit: AmeriBen Surprise Billing Notice.