Senior IT Security Analyst

WPS Health Solutions; Madison (WI); Hybrid; USD 90,000 - 115,000; Full time

Benefits offered by this job

Remote/hybrid work options

Performance bonus

401(k) match

Health insurance

Job summary

WPS Health Solutions in Madison, WI, seeks a Senior Security Policy Analyst to develop, implement, and maintain security policies, standards, and procedures, leveraging ServiceNow for policy management, compliance tracking, and reporting.

The role applies NIST CSF and AI governance principles, mentors junior analysts, delivers security awareness programs, and collaborates with IT, Risk, and Compliance to ensure policy adoption and regulatory alignment.

Qualifications

• U.S. citizenship required due to DoD restrictions.
• Bachelor's degree in CS/IS/Cybersecurity or related field.
• 5+ years in security policy, governance, risk, and compliance roles.
• Strong knowledge of NIST CSF and AI governance principles.
• Experience with ServiceNow IRM modules (policy, risk, audit, compliance).
• Excellent communication skills for technical and non-technical stakeholders.
• Experience in highly regulated environments.

Responsibilities

• Develop, review, and maintain corporate security policies, standards, procedures, and guidelines in alignment with NIST CSF and regulatory requirements.
• Integrate and manage security policies, controls, and risk assessments within ServiceNow IRM and Managed Documents.
• Conduct risk assessments, control evaluations, and gap analyses mapped to NIST CSF to support audit readiness.
• Collaborate with IT, Risk, Compliance, and Business teams to ensure policy adoption and awareness.
• Provide reports and analytics on policy adherence and trends using ServiceNow dashboards.
• Mentor junior analysts on policy development, implementation, and ServiceNow usage.
• Develop security awareness training programs and AI governance awareness materials.
• Monitor third-party vendor compliance with company policies and regulations.

Skills

NIST CSF knowledge

AI governance

GRC experience

Policy development

Policy communication

Risk assessment

Strong communicator

Education

Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Network Security or related field

Tools

ServiceNow IRM

KnowBe4 (preferred)

Job description

Our Senior Security Policy Analyst is responsible for developing, implementing, and maintaining security policies, standards, and procedures while leveraging ServiceNow to streamline policy management, compliance tracking, and reporting. This Senior Analyst combines deep knowledge of cybersecurity frameworks with hands-on experience in governance, risk, and compliance (GRC) operations, and excels at clear communication and high-quality documentation, and actively supports security awareness and responsible AI initiatives.

Salary Range

$90,000 ~ $115,000

The base pay offered for this position may vary within the posted range based on your job-related knowledge, skills, experience and may fall outside of this range.

Work Location

Our first consideration will be to have this employee be able to take advantage of Hybrid work and collaboration, living within the state of Wisconsin. Employees within 45 miles of WPS Headquarters (1717 W. Broadway in Madison, WI, 53713) will be expected to be able to work in office 3 days a week on a regular basis.

Secondary consideration will be given to remote candidates in Wisconsin, Illinois, Michigan, Minnesota, and Iowa.

If not regionally local, frequent monthly travel to our WPS Headquarters will be likely.

How do I know this opportunity is right for me? If you:

• Enjoy Developing, reviewing, and maintaining corporate security policies, standards, procedures, and guidelines in alignment with NIST CSF, regulatory requirements, and industry best practices.
• Would like to be accountable for integration and management of security policies, controls, and risk assessments within ServiceNow IRM and Managed Documents.
• Can conduct risk assessments, control evaluations, and gap analyses mapped to NIST CSF to support audit readiness and compliance initiatives.
• Like to collaborate with IT, Risk, Compliance, and Business teams to ensure policy adoption and awareness across the organization.
• Have created clear, concise, and actionable security documentation, including policies, procedures, guidance, and reports.
• Wan to monitor compliance with internal policies and external regulatory requirements, identifying gaps and driving remediation efforts.
• Like providing reports and analytics on policy adherence, exceptions, and trends using ServiceNow dashboards and workflows.
• Can serve as a subject matter expert on security governance, NIST CSF implementation, and risk management best practices.
• Would enjoy Mentor junior analysts and provide guidance on policy development, implementation, and ServiceNow utilization.
• Have developed security awareness training programs to educate employees on corporate security policies, procedures, and best practices.
• Can support AI governance awareness programs to inform employees about responsible AI use, ethical considerations, and regulatory requirements.
• Like to maintain and update training materials to reflect changes in policies, regulations, or emerging AI and cybersecurity threats.
• Have assessed and monitored third-party vendors to ensure compliance with company security policies and industry regulations.

Minimum Qualifications

• U.S. citizenship is required for this position due to Department of Defense restrictions.
• Bachelor's degree in Computer Science, Information Systems, Cybersecurity, Network Security or related field or equivalent combination of education and experience.
• 5 or more years of experience in security policy, governance, risk, and compliance roles.
• Strong working knowledge of NIST CSF and AI governance principles, as well as other cybersecurity frameworks such as ISO 27001, CIS, or SOC 2.
• Strong knowledge and understanding of cloud security policies, configuration standards, and best practices for AWS, Azure, GCP, or SaaS applications in order to apply governance.
• Demonstrated experience with ServiceNow IRM modules, including policy, risk, audit, and compliance workflows.
• Ability to create clear, professional, and actionable security and risk governance documentation.
• Experience developing and delivering security awareness training programs.
• Excellent communication skills, capable of engaging both technical and non-technical stakeholders.
• Demonstrated experience in developing and implementing security policies and standards in a highly regulated environment.
• Strong analytical, organizational, and project management skills, with the ability to drive initiatives independently.

Preferred Qualifications

• Familiarity with knowbe4 or other security awareness platform tools.
• Familiarity using AI to facilitate automated workflows.

Remote Work Requirements

• High speed cable or fiber
• Minimum of 10 Mbps downstream and at least 1 Mbps upstream internet connection (can be checked at https://speedtest.net).
• Please review Remote Worker FAQs for additional information.

Benefits

• Remote and hybrid work options available
• Performance bonus and/or merit increase opportunities
• 401(k) with a 100% match for the first 3% of your salary and a 50% match for the next 2% of your salary (100% vested immediately)
• Competitive paid time off
• Health insurance, dental insurance, and telehealth services start DAY 1
• Professional and Leadership Development Programs
• Review additional benefits: (https://www.wpshealthsolutions.com/careers/)

Who We Are

WPS, a health solutions company, is a leading not-for-profit health insurer and federal government contractor headquartered in Madison, Wisconsin. WPS offers health insurance plans for individuals, families, seniors and group health plans for small to large businesses. We process claims and provide customer support for beneficiaries of the Medicare program and manage benefits for millions of active-duty and retired military personnel across the U.S. and abroad. WPS has been making healthcare easier for the people we serve for nearly 80 years. Proud to be military and veteran ready.

Culture Drives Our Success

WPS' culture is where the great work and innovations of our people are seen, fueled and rewarded. We accomplish this by creating an open and empowering employee experience. We recognize the benefits of employee engagement as an investment in our workforce-both current and future-to effectively seek, leverage, and include differing and unique perspectives that fuel agility and innovation on high-performing teams. This results in people bringing their authentic selves to work every day in an organization that successfully adapts to business changes and new opportunities.

We are proud of the recognition we have received from local and national organization regarding our culture and workplace: WPS Newsroom - Awards and Recognition.

This position may from time to time provide support to federal health care programs and other governmental or regulated industries. In accordance with law and/or contractual requirements, individuals in this role are or may be subject to all applicable federal regulations, agency contract requirements, and WPS internal policies, including but not limited to standards for data security, privacy, confidentiality, and program integrity. WPS and its personnel are subject to mandatory enhanced screening and background investigation prior to being granted access to information systems and/or sensitive data in order to safeguard regulated information and government resources that provide critical services.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.