Senior IT Project Manager, Enterprise Applications

Infiltrator Water Technologies LLC; Old Saybrook (CT); On-site; USD 120,000 - 150,000; Full time

Job summary

Infiltrator Water Technologies LLC is seeking a Senior IT Project Manager, Enterprise Applications to lead critical technology initiatives across the organization from concept through stabilization.

The role prioritizes TactonCPQ governance, CRM/ERP consolidations, and driving adoption with cross-functional teams, vendors, and executive leadership. Based in Old Saybrook, CT, this is a full-time, on-site position.

Qualifications

• Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or related field.
• 7+ years of IT project or program management experience leading enterprise application implementations.
• Experience delivering CPQ, CRM, and ERP initiatives.

Responsibilities

• Lead complex enterprise application programs from initiation through adoption and stabilization.
• Assess project health, governance, budget, risks, and dependencies; establish accountability.
• Partner with IT, commercial teams, and vendors to ensure alignment with business objectives.
• Drive business outcomes, adoption, and measurable benefits across functions.

Skills

IT project management

Enterprise applications

Cross-functional collaboration

Stakeholder engagement

Education

Bachelor's degree in Information Systems, Business, Computer Science, Engineering, or related field

Tools

TactonCPQ

CRM/ERP systems

Vendor management

Job description

Infiltrator Water Technologies LLC

Infiltrator Water Technologies LLC is proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Senior IT Project Manager, Enterprise Applications

US-CT-Old Saybrook

Job ID: 2026-21611

Type: Regular Full-Time

# of Openings: 1

IWT Corporate Headquarters

Overview

Headquartered in Old Saybrook, CT, Infiltrator Water Technologies is the leading provider of engineered plastic chambers, synthetic aggregates, tanks, advanced wastewater treatment systems, and accessories for the onsite/decentralized wastewater and storm water management industries. The majority of Infiltrator products are manufactured from recycled plastic. Founded in 1987, we operate throughout the US and Canada with 8 manufacturing plants in the US, dedicated sales, and corporate team members. Infiltrator is a pioneer in innovative plastic technologies for underground water management. Infiltrator components are used in most onsite septic systems installed in the United States and Canada. Infiltrator is a proud Corporate Partner of Habitat for Humanity and each year donates components for 50 septic systems serving Habitat homes in North America.Infiltrator is committed to advancing the state of the art in all fronts, including product design, manufacturing, materials, wastewater science, marketing, management, and employee development. In other words, we strive to be the best we can be.

Responsibilities

We areseekingan experienced and results drivenSenior ITProject Manager, Enterprise Applications to lead complex technology and business transformation initiatives across the organization.

The immediate priority for this role is to assume leadership of the ongoingTactonCPQ implementation, assess current project health,establishclear governance and accountability, and drive the program through successful implementation, business adoption, and stabilization.

BeyondTacton, this role willestablisha standardized project governance framework and lead a portfolio of strategic enterprise application initiatives, including CRM platform consolidation and the implementation ofa projectmanagement software.

The successful candidate will combine strong project management discipline with business process understanding, technology implementation experience, and the confidence to challenge assumptions, hold internal teams and external partners accountable, and drive decisions. This person must be comfortable operating across business functions, IT, software vendors, and executive leadership.

This is not a project administration role. The successful candidate will be expected to independently assess complex initiatives,identifyissues and dependencies,establishstructure, and drive projects toward measurable business outcomes.

CORE RESPONSIBILITIES:

Project Leadership for Enterprise Applications

• Assume ownership of the ongoingTactonCPQ implementation and drive the project through successful deployment, adoption, and stabilization.
• Conductan initialassessment of theTactonprogram, including scope, requirements, configuration status, integrations, resources, timeline, budget, risks, vendor performance, and business readiness.
• Establish a credible execution and recovery plan where gaps, delays, unclear ownership, or other project risks areidentified.
• Lead complex, cross functional technology projects from initiation and requirements definition through design, configuration, integration, testing, deployment, stabilization, and business adoption.
• Develop andmaintainintegrated project plans, schedules, resource plans, budgets, risk and issue registers, decision logs, dependencies, and executive status reporting.
• Establish clear project ownership, deliverables, milestones, decision rights, and accountability across business and technical teams.
• Manage project scope, timeline, budget, quality, resources, and competing priorities.
• Identify critical path activities and proactively remove obstacles that threaten successful project delivery.

TactonCPQ Implementation

• Lead theTactonCPQ implementation in partnership with commercial teams, IT,Operations,Tacton, andother internal stakeholders.
• Manage dependencies across CPQ, CRM, ERP, product and configuration data, pricing, quoting, approvals, and downstream order management processes.
• Ensure business requirements, system configuration, integrations, testing, data, training, and deployment activitiesremainaligned with overall projectobjectives.
• Establish clear ownership and accountability for outstanding requirements, decisions, defects, integrations, and implementation activities.
• Ensureappropriate useracceptance testing, business readiness, training deployment planning, and post implementation stabilization.
• Measureimplementationsuccess based on business outcomes and adoption, not solely technical go live.

CRM Consolidation

• Lead the consolidation of existing CRM platforms, processes, and data into a standardized enterprise CRM environment.
• Partner with Sales, Marketing, Customer Service, IT, and other stakeholders to define future state requirements and business processes.
• Drive decisionsregardingprocess standardization, system requirements, data migration, integrations, reporting, security, and governance.
• Coordinate technology partners and internal resources through design, implementation, testing, migration, deployment, and stabilization.
• Identifyopportunities to simplify and standardize processes across business units while balancing legitimate business requirements.
• Establish adoption and success measures for theconsolidatedCRM environment.

Enterprise Project Management Platform

• Lead the selection and/or implementation of enterprise project and management software.
• Partner withOperationsand IT leadership toestablishstandardized project management processes, governance, reporting, and visibility.
• Define requirements for project planning, resource management, milestone tracking, risk and issue management,andstatus reporting.
• Coordinate system configuration, testing, training, deployment, and adoption.
• Establish practical project governance standards that can be consistently applied across the organization.

Stakeholder and Executive Management

• Serve as the primary liaison among business stakeholders, IT teams, software vendors, consultants, and executive leadership.
• Facilitate project governance meetings, steering committee reviews, working sessions, and executive status updates.
• Provide concise, fact-based visibility into project health, accomplishments, upcoming milestones, risks, dependencies, resource constraints, budget impacts, and decisionsrequired.
• Challenge assumptions and plans when necessary and provide recommendations that enable informed decision making.
• Translate complex technology and project issues into clear business implications and recommended actions.
• Drivetimelydecisions and ensure unresolved issues do not delay project execution.

Vendor Management

• Hold software vendorsandconsultants accountable for contractual deliverables, quality, timelines, resource commitments, and issue resolution.
• Validate vendor project plans and assumptions rather than relying solely on vendor reported status.
• Identifyperformance gaps early andestablishcorrective actions and recovery plans.
• Coordinate responsibilities and dependencies between external partners and internal business and IT resources.
• Escalate material vendor performance issues with clear business impact assessments and recommended actions.

Risk, Issue, and Dependency Management

• Proactivelyidentifyproject risks, issues, dependencies, resource constraints, and potential implementation barriers.
• Develop mitigation, contingency, and recovery plans before issues materially affect project delivery.
• Maintain disciplined risk, issue, action, and decision management processes.
• Escalate critical matters at theappropriate timewith clearly defined options, recommendations, owners, and business impacts.
• Ensure significant project decisions and changes are documented and communicated.

Business Process and Change Management

• Develop an understanding of the end-to-end business processes affected by each technology initiative.
• Partner with functional leaders and subject matter experts toidentifyprocess gaps, conflicting requirements, and opportunities for standardization.
• Coordinate business process changes with system design and implementation activities.
• Develop and execute communication and change plans that support organizational readiness and adoption.
• Coordinate testing, user acceptance testing, training, deployment, cutover, and transition to ongoing support.
• Ensure business ownership continues beyond technical implementation and into sustained adoption.

Business Outcomes and Benefits Realization

• Define measurable success criteria for major technology initiatives before implementation.
• Track achievement of expected business outcomes following deployment.
• Establishappropriate measuresfor adoption, process efficiency, data quality, cycle time, user experience, and other relevant operational improvements.
• Partner with business leaders to address adoption or process issues that prevent expected benefits from being realized.

EXPERIENCE, EDUCATIONAL, AND TECHNICAL QUALIFICATIONS:

• Bachelor's degree in Information Systems, Business, Computer Science, Engineering, ora relatedfield.
• 7+ years of progressively responsible IT project or program management experience, including leadership of complex enterprise application implementations.
• Demonstrated experience leading enterprise applications through the full implementation lifecycle, including requirements, design, configuration, integration, data migration, testing, user acceptance testing, deployment, stabilization, and adoption.
• Experience leading ERP, CPQ, CRM, manufacturing systems, or other significant enterprise application implementations.
• Strong understanding of project and program management methodologies, governance, risk management, andimplementationbest practices.
• Demonstrated ability to manage multiple business functions, technology teams, vendors, system integrators, and consultants within complex projects.
• Experience managing project budgets, resources, scope, schedules, risks, dependencies, and vendor commitments.
• Strong business process orientation with the ability to understandend to endprocesses and translate businessobjectivesinto executable technology plans.
• Demonstrated ability to independently assess project health,identifygaps,establishstructure, and develop credible execution or recovery plans.
• Proven ability to lead projects independently with limited supervision.
• Excellent verbal, written, and executive level communication skills.
• Strong analytical, organizational, decision making, andproblem solvingabilities.
• Demonstrated ability to influence stakeholders and drive accountability without relying solely on formal authority.

Preferred Qualifications

• Experience implementingTactonCPQ or another enterprise Configure Price Quote platform.
• Experience implementing orconsolidatingMicrosoft Dynamics CRM, Salesforce, Zoho,or another enterprise CRM platform.
• Experience integrating CPQ and CRM platforms with ERP, pricing, product, order management, and other enterprise systems.
• Experience with CRM consolidation, system migration, and business process standardization across multiple business units or legacy platforms.
• Experience within manufacturing, industrial, engineered products, or distribution environments.
• Experience leading multi-business unit or multi-location technology implementations.
• Experience implementing enterpriseprojector portfolio management software.
• PMP or equivalent project management certification.
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies and the ability to select theappropriate approachbased on project requirements.

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