Senior IT Project Manager

Blue Cross & Blue Shield of Rhode Island; United States; Hybrid; USD 102,000 - 164,000; Full time

Job summary

Blue Cross & Blue Shield of Rhode Island is seeking an experienced Project Manager within the Enterprise Program Management Office (EPMO) to execute medium to large IT and operational projects. You will plan, govern, and lead cross-functional teams to deliver IT solutions on scope, budget, and schedule.

You will coordinate transformation roadmaps, manage multiple suppliers, and drive change adoption across business areas.

Qualifications

• Knowledge of project management methodologies, processes, and tools
• Proficiency in Microsoft Project
• Ability to facilitate meetings and teamwork; demonstrates leadership and problem-solving skills
• Excellent verbal and written communications skills
• Negotiation and presentation skills

Responsibilities

• Develop and execute comprehensive project plans inclusive of IT application updates and operational deliverables.
• Identify critical path, outlining tasks, timelines, and resource requirements.
• Develop integrated transformation roadmaps that coordinate business processes, operating models, technology, and change adoption across impacted areas.
• Engage and manage contracted deliverables with multiple suppliers and partners, ensuring timely delivery.
• Lead cross-functional teams, fostering a positive and collaborative team culture, promoting innovation and problem-solving.
• Communicate effectively with stakeholders to synthesize information, provide updates, and manage expectations.
• Interact with the business line and leadership, running Steering Committees and providing project updates.
• Navigate organizational dependencies, competing priorities, and evolving business conditions to build alignment and enable timely decision-making.
• Monitor project progress, analyze data, and generate reports to track key performance indicators.
• Identify and mitigate project risks, making strategic decisions to keep projects on track.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Allocate resources efficiently, balancing workload and ensuring team members have the necessary tools and support.
• Manage the project budget, including monthly forecasting, accruals, and proposed budget changes.
• Ensure compliance with organizational policies, procedures, and quality standards.
• Stay current with industry trends and technologies, applying relevant knowledge to enhance project outcomes.
• Perform other duties as assigned.

Skills

Project management

Leadership

Communication

Analytical thinking

Budgeting

Negotiation

Presentation skills

Stakeholder management

Education

Bachelor's degree in Business Administration, Computer Science, or related field

PMP certification

Tools

Microsoft Project

Job description

Pay Range: $102,300.00 - $163,700.00

At BCBSRI, our greatest resource is our people. We come from varying backgrounds, different cultures, and unique experiences. We are hard-working, caring, and creative individuals who collaborate, support one another, and grow together. Passion, empathy, and understanding are at the forefront of everything we do—not just for our members, but for our employees as well. We recognize that to do your best work, you have to be your best self. It’s why we offer flexible work arrangements that include remote and hybrid opportunities and paid time off. We provide tuition reimbursement and assist with student-loan repayment. We offer health, dental, and vision insurance as well as programs that support your mental health and well-being. We pay competitively, offer bonuses and investment plans, and are committed to growing and developing our employees. Our culture is one of belonging. We strive to be transparent and accountable. We believe in equipping our associates with the knowledge and resources they need to be successful. No matter where you’re at in the organization, you’re an integral part of our team and your input, thoughts, and ideas are valued. Join others who value a workplace for all. We appreciate and celebrate everything that makes us unique, from personal characteristics to past experiences. Our different perspectives strengthen us as an organization and help us better serve all Rhode Islanders. We’re dedicated to serving Rhode Islanders.

We regularly roll up our sleeves and get to work (literally) in communities all across the state—building homes, working in food pantries, revitalizing community centers, and transforming outdoor spaces for children and adults. Because we believe it is our collective responsibility to uplift our fellow Rhode Islanders when and where we can, our associates receive additional paid time to volunteer.

Why this job matters

Work within the Enterprise Program Management Office (EPMO) to execute medium to large scale IT and operational projects following defined standards and project governance structure. Plan and execute projects within the established scope, budget, and timeline. Lead cross-functional teams, ensuring effective communication with stakeholders, and overseeing the successful delivery of IT solutions. Navigate complex business landscapes and lead large-scale business transformation initiatives that align technology, operating model, process, and people changes with strategic objectives.

What you will do

• Develop and execute comprehensive project plans inclusive of IT application updates and operational deliverables.
• Identify critical path, outlining tasks, timelines, and resource requirements.
• Develop integrated transformation roadmaps that coordinate business processes, operating models, technology, and change adoption across impacted areas.
• Engage and manage contracted deliverables with multiple suppliers and partners, ensuring timely delivery.
• Lead cross-functional teams, fostering a positive and collaborative team culture, promoting innovation and problem-solving.
• Communicate effectively with stakeholders to synthesize information, provide updates, and manage expectations.
• Interact with the business line and leadership, running Steering Committees and providing project updates.
• NAVIGATE organizational dependencies, competing priorities, and evolving business conditions to build alignment and enable timely decision-making.
• Monitor project progress, analyze data, and generate reports to track key performance indicators.
• Identify and mitigate project risks, making strategic decisions to keep projects on track.
• Utilize analytical skills to make critical decisions and recommendations to solve project-related problems.
• Allocate resources efficiently, balancing workload and ensuring team members have the necessary tools and support.
• Manage the project budget, including monthly forecasting, accruals, and proposed budget changes.
• Ensure compliance with organizational policies, procedures, and quality standards.
• Stay current with industry trends and technologies, applying relevant knowledge to enhance project outcomes.
• Perform other duties as assigned.

What you need to succeed

• A combination of education and related work experience
• Knowledge of project management methodologies, processes, and tools
• Proficiency in Microsoft Project
• Ability to facilitate meetings & teamwork, demonstrates leadership and problem-solving skills
• Ability to collaborate while dealing with complex situations
• Ability to motivate, lead and inspire a diverse group to a common goal/solution with multiple stakeholders
• Advanced analytical skills, with the ability to interpret and synthesize complex data sets
• Good business acumen and political savvy
• Knowledge of business process improvement techniques and strategies
• Excellent verbal and written communications skills
• Negotiation skills
• Presentation skills
• Problem solving and decision-making skills
• Ability to interface with employees at all levels
• Ability to effectively navigate ambiguous situations with limited direction
• Excellent organizational skills and ability to successfully prioritize multiple priorities

The Extras

• Bachelor’s degree in Business Administration, Computer Science, or related field
• 7-10 years of project management experience with knowledge of Project Development Life Cycle and Software Development Life Cycle methodologies
• Experience leading a team
• Experience using the Microsoft Office Suites, including proficiency utilizing Microsoft Project
• Experience in budgeting and financial management
• Active PMP certification or other Project Management certification
• Experience managing projects with multi-vendor and multi-application changes

Location

Location: BCBSRI is headquartered in downtown Providence, conveniently located near the train station and bus terminal. We actively support associate well-being and work/life balance and offer the following schedules, based on role:

• In-office: onsite 5 days per week
• Hybrid: onsite 2-4 days per week
• Remote: onsite 0-1 days per week

Permitted to reside in the following states, pending approval from the Human Resources Department: Arizona, Connecticut, Florida, Georgia, Louisiana, Massachusetts, North Carolina, Oklahoma, Rhode Island, South Carolina, Texas, Virginia

Equal Opportunity

BCBSRI is an equal opportunity employer. The law requires an employer to post notices describing the Federal laws. Please visitwww.eeoc.gov/know-your-rights-workplace-discrimination-illegal to view the "Know Your Rights" poster.