Senior IT Infrastructure & Voice Services Engineer

Kaiser Permanente; Greensboro (NC); On-site; USD 99,000 - 128,000; Full time

Job summary

Kaiser Permanente in Greensboro, North Carolina seeks a senior IT Infrastructure Engineer to design, implement, and optimize enterprise voice and collaboration services. You will lead the SAE for assigned platforms, guiding architecture, deployment, troubleshooting, and service recovery across multiple teams.

The role emphasizes DEVOPS, Agile/Waterfall practices, and secure, scalable designs, with a focus on reliability and continuous improvement.

Qualifications

• 4+ years experience in network infrastructure planning, design, and implementation.
• 1+ year in a technical leadership role.
• Bachelor's degree in Computer Science, CIS, or related field plus 6+ years IT ops experience or equivalent.

Responsibilities

• Design, implement, operate, and improve enterprise voice and collaboration services.
• Lead SAE for assigned platforms and provide technical leadership.
• Collaborate with stakeholders across IT teams to deliver reliable, secure solutions.
• Develop standards, documentation, and recovery procedures.

Skills

Technical leadership

DevOps

Solution architecture

Networking

Agile/Waterfall

Education

Bachelor's degree in Computer Science or related field

Job description

Kaiser Permanente in Greensboro, North Carolina seeks a senior IT Infrastructure Engineer to design, implement, and optimize enterprise voice and collaboration services. You will lead the SAE for assigned platforms, guiding architecture, deployment, troubleshooting, and service recovery across multiple teams.

The role emphasizes DEVOPS, Agile/Waterfall practices, and secure, scalable designs, with a focus on reliability and continuous improvement.