Senior IT Engineer - Cisco/Juniper

Berger Health System; Kentucky; On-site; USD 110,000 - 140,000; Full time

Job summary

Berger Health System in the United States is seeking a Senior IT Engineer to partner with architects, applications teams, and vendors to plan, evaluate, implement, and operate technologies that improve performance and resilience across networks, data center, security, and platforms.

The role emphasizes operational excellence, technology strategy, change management, and supplier governance, including overseeing budgets and vendor performance within a healthcare setting.

Qualifications

• Bachelor's degree in a related field (Required)
• 8+ years technical engineering experience; process improvement or project work.
• Healthcare/enterprise IT experience preferred.

Responsibilities

• Oversee evaluation, selection, implementation, operation, and performance of IT technologies within assigned area.
• Collaborate with internal customers, architects, and 3rd party vendors to meet business objectives.
• Manage supplier relationships, reporting dashboards, and budget considerations.

Skills

ITIL processes

Vendor management

Strategic planning

Stakeholder communication

Network security

System design

Education

Bachelor's Degree

Tools

Cisco

Juniper

SD-WAN

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary: The Senior IT Engineer reports to the Program Advisor within a technology specialty area and works in collaboration with infrastructure architects/engineers/advisors, Enterprise Architects, applications teams, and 3rd party vendors to plan, budget, and oversee the evaluation, selection, implementation, operation, and performance of technologies as well as 3rd party vendors within their respective specialty area of responsibility. The primary focus of this role is on operational capabilities, performance, and resiliency while also contributing to and sometimes leading technology strategy and business planning. This role spans specialty areas such as network, telecom, endpoint, platforms, data center, storage, and/or security. The role may also be responsible for the management of outcomes delivered by third-party supplier vendors and for interacting with and owning the relationship with the internal customers within the business units and service lines at OhioHealth. The position manages the daily operational activities that develop and implement tactical plans for multiple components/processes for a specified area within IT.

Responsibilities And Duties:

• 40% - Operations Works with internal customers and 3rd party vendors to communicate, coordinate, manage expectations, approve, and assist with operational processes such as crisis management, support escalation, change management, release management, capacity management, and other ITIL processes
• 20% - Technology Strategy Assists and sometimes leads the development of technology strategy and roadmap within a given area of specialty including design, documentation, communication, and implementation of new or existing standards for infrastructure technologies while remaining current on industry trends
• 10% - Research and Analysis Analyzes, plans, justifies, schedules, and coordinates the implementation and maintenance of the specialty area’s administrative, operational, and financial initiatives including TCO, optimization, and efficiency
• 25% - Supplier Management Works with suppliers and, when needed, vendors to produce outcomes consistent with organizational strategy. Overseas reporting metrics, dashboards, and status reporting to meet expectations for quality and performance for discretionary, support and maintenance work.
• 5% - Financial Management - Plans, monitors and controls operating and capital budget for assigned areas of responsibilities. As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time

Minimum Qualifications:

• Bachelor's Degree (Required)
• Field of Study: Business Administration, Computer/Management Information Systems, Computer Science, Engineering, Mathematics, or Related Field
• Years of Experience: 8 years technical engineering experience- Participation in process improvement or project work.

SPECIALIZED KNOWLEDGE

• Subject matter advisor of specialized technologies necessary to support clinical operations and information systems along with the ability to gather, analyze and interpret business drivers to support the program and organization. Project management and process excellence with strong analytical data-driven approach to problem solving. Strong interpersonal skills along with proven leadership. Advanced knowledge of and experience with IT technologies, such as endpoint devices, servers, security, network, storage, and telecom. Deep Technical Expertise: In-depth knowledge of various IT technologies, including Cisco and Juniper wired and wireless technologies (including Cisco Prime and Juniper Mist Edge experience), SD-WAN, IP routing, switching and ancillary network technologies (preferably within the Healthcare industry) System Design Skills: Ability to design and document complex systems, considering scalability, performance, and maintainability. Problem-Solving: Strong analytical skills to identify root causes of technical issues and propose effective solutions. Communication Skills: Excellent communication abilities to effectively convey complex technical concepts to both technical and non-technical stakeholders. Collaboration: Ability to work effectively with cross-functional teams, including developers, project managers, and business analysts. Industry Awareness: Stay updated on emerging technologies and industry trends to inform architectural decisions.

DESIRED ATTRIBUTES

• Design thinker
• Curious & Creative
• Able to function in tactical and operational levels
• Strong communicator and collaborator
• Able to work collaboratively in a highly matrixed environment
• Ability to effectively drive people, process, and technology changes
• Proven record of effective leadership
• Subject Matter Expert
• Relevant Experience: Extensive experience in developing network architecture, and enterprise-level IT projects, preferably in the Healthcare industry.
• Proven track record of leading technical initiatives and delivering successful solutions.
• Demonstrated ability to influence technology decisions and guide teams towards optimal architecture solutions.

Work Shift:

Day Scheduled Weekly Hours : 40 Department IS Network

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Remote Work Disclaimer:

Positions marked as remote are only eligible for work from Ohio.

WE Are Inspired to Do Our Best.

OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization "where people want to work."