Senior IT Endpoint Analyst-2

Smithfield Support Services Corp; Suffolk (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Relocation Package Available

Job summary

Smithfield Foods, Inc. is seeking a Senior IT Endpoint Analyst to lead endpoint infrastructure initiatives across desktops, laptops, mobile devices and peripherals. You will drive lifecycle planning, security, performance and user satisfaction while mentoring teammates.

Role requires experience with Windows, Apple and Android devices, and familiarity with Office 365, Adobe and Java tools. Relocation may be available, and the position emphasizes collaboration with Security and Infrastructure

Qualifications

• Bachelors Degree in Computer Science or related field and 5+ years of relevant experience.
• Broad experience administering and supporting Windows, Apple, and Android devices.
• Familiarity with Microsoft Office 365, Adobe, Java, and system administration tools.

Responsibilities

• Translate business needs into endpoint engineering requirements and projects.
• Lead testing, deployment, and implementation of endpoint solutions with minimal disruption.
• Identify innovative uses of endpoint and productivity technologies to automate processes and ROI.
• Manage lifecycle of endpoint hardware and software, including deployment, configuration, and maintenance.
• Collaborate with Architecture, Infrastructure, Applications and Security teams for deployments and compliance.
• Serve as escalation point for complex endpoint issues and perform root cause analysis.
• Provide on-site or virtual deployment support and associate training.
• Standardize and automate endpoint management processes for efficiency.
• Stay current on endpoint technology trends and advise on emerging solutions.
• Abide by company policies and safety regulations while supporting initiatives.

Education

Bachelors Degree in Computer Science or related field

Tools

Microsoft Office 365

Adobe

Java

System administration tools

Job description

When you join Smithfield, you become part of something special – a company that’s sustainably feeding people around the world, producing good food the right way with respect for our people, animals, communities and planet. With opportunities across locations and functions, a culture grounded in our Core Four values - gratitude, communication, respect and accountability - and a strong commitment to learning, collaboration, and innovation, Smithfield offers challenging and rewarding careers where you can grow, contribute and make a real impact.

THE VALUE YOU’LL BRING

The position summary states the general nature and purpose of the job. Overall accountabilities are defined in this section. As a Senior IT Endpoint Analyst, you will lead the implementation, support, and continual improvement of the organization’s endpoint infrastructure, including desktops, laptops, mobile devices and peripheral equipment. You will play a key role in delivering high‑quality endpoint solutions—ensuring security, performance, and user satisfaction. This role serves as a bridge between technical teams and end users, with a focus on lifecycle planning, issue resolution, capacity management, and consultation. You will also serve as a mentor to team members and lead initiatives in collaboration with the Endpoint Engineering team to drive standardization and innovation.

WHAT YOU'LL DO

• Endpoint Strategy & Delivery: Translate business needs into technical requirements for endpoint engineering projects, cost‑saving initiatives, and system enhancements, ensuring alignment with enterprise objectives.
• Deployment & Implementation: Lead or participate in testing, deployment, and implementation of new endpoint solutions, ensuring minimal business disruption and adherence to IT standards.
• Innovation & Continuous Improvement: Identify and recommend innovative uses of existing endpoint and productivity technologies to automate processes, reduce manual effort, and maximize ROI.
• Asset Lifecycle Management: Manage the lifecycle of endpoint hardware and software, including deployment, configuration, and maintenance of desktops, laptops, mobile devices, and accessories, while ensuring all asset additions, updates, and retirements are accurately tracked in the CMDB to support lifecycle visibility and compliance.
• Collaboration & Support: Collaborate with Architecture, Infrastructure, Applications and Security teams to prepare associates for new technology deployments and ensure consistent compliance with security protocols.
• Escalation & Troubleshooting: Serve as a point of escalation for complex endpoint issues from the Service Desk; perform root cause analysis and implement solutions to prevent recurrence.
• Training & Field Support: Provide on‑site or virtual assistance with deployments, troubleshooting, and associate training; ensure adoption of endpoint solutions across locations.
• Standardization & Automation: Simplify, standardize, and automate endpoint management processes to improve efficiency and scalability across the enterprise.
• Technology Awareness: Stay current on endpoint technology trends, tools, and methodologies to anticipate business needs and recommend emerging solutions.
• Governance & Compliance: Abide by all company policies, safety regulations, and procedures while supporting Smithfield’s programs, goals, and initiatives.

WHAT WE'RE SEEKING

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Education & Experience: Bachelor’s Degree from an accredited four‑year college or university and 5+ years of relevant experience, or an equivalent combination of education and experience, required.
• Technical Expertise: Broad experience administering and supporting Windows, Apple, and Android devices, including desktops, laptops, virtual desktops, tablets, and mobile devices.
• Software & Tools Knowledge: Familiarity with Microsoft Office 365, Adobe, Java, and system administration tools.
• Endpoint & System Proficiency: Experience with endpoint technologies, security updates, driver configurations, and system patching on PCs.
• Remote Support Experience: Hands‑on use of remote administration and screen sharing solutions for troubleshooting and user support.
• System & Security Knowledge: Strong understanding of Windows security updates, driver and system patching, and PC hardware/software configuration and troubleshooting to ensure performance, reliability, and compliance.
• Analytical & Problem‑Solving Skills: Self‑directed critical thinker with strong analytical and problem‑solving skills, capable of managing multiple priorities simultaneously while maintaining composure under pressure.
• Process Improvement & Automation: Passionate about automation and continuous improvement, demonstrating initiative to streamline endpoint operations and enhance efficiency across systems and processes.
• Collaboration & Professionalism: Works harmoniously with peers and cross‑functional teams, displaying integrity, accountability, and high ethical standards while contributing to a positive and inclusive work environment.
• Communication & Leadership: Effectively communicates technical concepts verbally and in writing to diverse audiences; drives execution with professionalism, reliability, and minimal supervision.
• Adaptability & Commitment: Flexible and responsive to evolving business needs, willing to work additional hours or travel as required to support business priorities and operational continuity.

OTHER SKILLS THAT MAKE YOU STAND OUT

• Travel Flexibility: Willingness to travel as needed
• Process Improvement Focus: Passionate about automation and increasing efficiency
• Critical Thinking: Strong decision‑making and analytical skills under pressure
• Team & Adaptability: Demonstrates a team‑first mindset and adaptability to changing needs

PHYSICAL DEMANDS & WORK ENVIRONMENT

The physical demands described here are representative of those an employee should possess to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Although work will be mostly performed in an office environment, must be able to visit and comfortably work in a plant, warehouse, distribution center or other manufacturing facility.

The expected pay range for this position is $75,000 - $110,000 annually. Smithfield Foods provides pay ranges that reflect its good faith estimate of the salary or hourly wage the company reasonably expects to pay for a position at the time of hire. Individual compensation will be determined based on several factors, including but not limited to, the scope and responsibilities of the role, location of the position, the candidate’s qualifications and experience, internal equity, external market pay for comparable positions and budget considerations. At Smithfield Foods, base pay represents only one aspect of the comprehensive total rewards package. Learn more about our benefits package here.

Relocation Package Available Yes. EEO Information Smithfield is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans status, status as a disabled individual or any other protected group status or non‑job characteristic as directed by law. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the employment selection process, please call us at 757‑357‑1595.

At Smithfield, good food starts with good people. Good food. Responsibly. is more than just our tagline; it’s what we do. We provide good jobs. We take good care of our animals. We are good stewards of the environment. We do good in our local communities. Smithfield is proud to offer robust, flexible and affordable benefit plans and programs to support our team members and their loved ones, and with out‑of‑pocket costs, on average, 20 percent less than plans offered by other employers. Beyond our medical plans, our Be Well programs offer tools and resources to enhance your quality of life, at no additional cost. These programs are uniquely tailored to our Smithfield team and provide support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more. Our company invests in your future. We offer comprehensive training and professional development programs designed to help you reach your full potential. Through LinkedIn Learning, employees can access on‑demand courses, professional certificates, and skill‑based training to build capabilities aligned with career and business needs. Our partnership with Guild supports your continuing education with tuition assistance covering English language learning, high school completion, and degree programs, while our leadership development initiatives nurture high‑potential talent. We also offer unique benefits like our Smithfield Scholarship Program for employees’ children.

Headquartered in Smithfield, Virginia, since 1936, Smithfield Foods, Inc. is an American food company with a leading position in packaged meats and fresh pork products. With a diverse brand portfolio and strong relationships with U.S. farmers and customers, we responsibly meet demand for quality protein around the world. For more information, visit www.smithfieldfoods.com.

Smithfield boasts a portfolio of high‑quality iconic brands, such as Smithfield, Eckrich and Nathan’s Famous, among many others. For more information, visit www.smithfieldfoods.com and connect with us on Facebook, X, formerly known as Twitter, LinkedIn, and Instagram.