Senior IT Consultant: Digital Experience Strategy

Kaiser Permanente; Greensboro (NC); On-site; USD 148,000 - 191,000; Full time

Job summary

Kaiser Permanente in Greensboro, NC seeks a Principal IT Consultant to lead technical direction across multiple IT projects within the Digital and Consumer Experience group. The role involves shaping end-to-end experience strategies for web and mobile platforms, with emphasis on value-driven outcomes.

You will mentor teams, align business objectives with technology solutions, and drive continuous improvement across enterprise systems.

Qualifications

• Bachelor’s degree required; minimum ten years in IT consulting, business analysis, or related field.

Responsibilities

• Lead technical direction across project teams and oversee IT systems.
• Identify business and technical requirements; translate into actionable plans and resources.
• Drive cross-functional collaboration with stakeholders and IT teams.
• Develop and document business cases to assess costs, ROI, and TCO.
• Guide teams to future-state design and value-based process improvements.
• Evaluate third‑party vendors and advocate for standardized tools and templates.

Education

Bachelor's degree in Business Administration, Computer Science, CIS or related field

Job description

Kaiser Permanente in Greensboro, NC seeks a Principal IT Consultant to lead technical direction across multiple IT projects within the Digital and Consumer Experience group. The role involves shaping end-to-end experience strategies for web and mobile platforms, with emphasis on value-driven outcomes.

You will mentor teams, align business objectives with technology solutions, and drive continuous improvement across enterprise systems.