Senior IT Business Analyst

bannerhealth; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Banner Health is seeking a Senior IT Business Analyst for the BPN Salesforce Platform to drive digital initiatives across a large nonprofit health system. The role collaborates with stakeholders to translate business needs into technical specs, lead sessions, and support UAT, with remote, full-time hours on a Monday–Friday schedule.

The ideal candidate has Salesforce experience, strong communication, and a healthcare IT background, enabling scalable, impactful solutions for Banner Health across

Qualifications

• Salesforce platform experience required
• Healthcare IT background preferred
• Strong communication and collaboration skills

Responsibilities

• Develop solutions by applying established processes or creating new approaches to leverage technology from abstract information.
• Create project specifications, define technical vision, and balance usability with performance against business requirements.
• Translate evolving customer needs into actionable plans, define changes, and design end-user training and rollout activities.

Job description

Department Name: IT Bus Apps Insurance Division

Work Shift: Day

Job Category: Information Technology

Additional Job Description

Health care is constantly changing, and at Banner Health, we are at the front of that change. We are leading health care to make the experience the best it can be. We want to change the lives of those in our care - and the people who choose to take on this challenge. If changing health care for the better sounds like something you want to be part of, we want to hear from you.

Banner Health's IT Digital & Platform Solutions team plays a vital role in driving the organization's digital transformation strategy across one of the largest non-profit health systems in the United States. This team is at the forefront of developing and enhancing enterprise platforms that improve the experience of both patients and team members. Currently, the team is focused on the BPN Salesforce Platform , a critical multi-year initiative designed to streamline operations, enhance self-service capabilities, and support Banner's mission of making healthcare easier so life can be better. As part of this team, you will collaborate with business stakeholders, technology leaders, and cross-functional partners across multiple states to deliver meaningful, scalable solutions that directly impact how Banner Health operates and serves its communities.

As a Senior IT Business Analyst on the BPN Salesforce Platform team, your days will be dynamic and purpose-driven. You will spend your time partnering with business stakeholders to gather and document requirements, translating complex needs into clear technical specifications and user stories for the development team. You will facilitate working sessions, lead prioritization discussions, and help ensure that platform enhancements align with Banner's strategic goals. From building comprehensive test plans and supporting UAT cycles to developing training materials and onboarding end users, your work will span the full project lifecycle. This is a fully remote, full-time role operating on a Monday-Friday, day shift schedule , offering the flexibility of remote work while keeping you connected to a high-performing, mission-driven team. An ideal candidate brings Salesforce platform experience, strong communication skills, a healthcare IT background , and a passion for solving complex business problems through technology. This position is fully remote and operates Monday through Friday. To be eligible, candidates must reside in one of the following states: AL, AK, AR, AZ, CA, CO, FL, GA, IA, ID, IN, KS, KY, LA, MD, MI, MN, MO, MS, NC, ND, NE, NH, NM, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV, or WY. Please note that candidates residing outside of these states will not be considered for this opportunity.

Your pay and benefits (Total Rewards) are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options, so you can focus on being the best at what you do and enjoying your life.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally-recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award-winning patient care.

POSITION SUMMARY

This position is responsible for supporting business planning, tactical execution, and business integration of all digital initiatives; inclusive of, but not limited to, web site development, mobile platform and presence, internal application development, content management, self-service adoption, and ongoing maintenance of electronic channels. In addition, this position is responsible for formulating system scope and objectives relative to the company's requirements as well as establishing system documentation standards and quality assurance methodologies for systems and applications.

CORE FUNCTIONS

• 1. Develop solutions by applying accepted processes or is able to create new approaches to leverage technology from abstract information.
• 2. Create project specifications, establish technical vision and analyze tradeoffs between usability and performance needs, and develop a general understanding of business requirements to distinguish user requests from underlying business and process needs.
• 3. Translate emerging customer needs and technologies into actionable business terms and associated plans. Define/document required changes to resolve system deficiencies, and map experiences and requirements back to the external inputs to confirm fit with desired scope and preferences of our customers. Determines and designs end user training and curriculum for applications and systems. Facilitates the initial rollout