Senior IT Business Analyst

Ryder System, Inc.

Lansing (MI)

On-site

USD 90,000 - 105,000

Full time

14 days+
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Benefits offered by this job

Health and welfare benefits
401(k) retirement plan

Job summary

Ryder System, Inc. seeks a Senior Business Analyst/Project Manager to gather, analyze, and translate business needs into detailed system requirements.

You will lead process-improvement initiatives using Six Sigma methodologies and work closely with users, IT staff, and stakeholders to design effective solutions and automate processes. The role requires mentoring colleagues, developing test plans for UAT, and contributing to PMO processes.

Qualifications

  • Bachelor's degree required in Computer Science, Business, Business Process Improvement, Informatics or Engineering.
  • Five (5) years or more Business Analysis or Project Management required.
  • Five (5) years or more Experience in Systems Development and Project Management preferred.
  • Different business analysis techniques advanced required.
  • Ryder business knowledge / practices / processes advanced preferred.
  • Certified Six Sigma Black Belt
  • Project Management Professional (PMP) Certification

Responsibilities

  • Liaison between the business and IT groups during the development and implementation of new systems and enhancements.
  • Employs process improvement practices and techniques to analyze and recommend solutions that will improve efficiency and effectiveness of business processes.
  • Facilitates requirements by organizing gathering sessions and other related events and describes processes, systems, and services to fulfill requests.
  • Records/updates business and functional requirements/specifications for reports, systems, or applications.
  • Conducts feasibility and economic studies to justify automation or process improvement; creates measures of success.
  • Mentor and train other Business Analysts.
  • Develops test plans and scripts for user acceptance testing.
  • Assists in developing PMO processes and procedures for all Business Analyst activities.

Skills

Business analysis
Process improvement
Requirements gathering
Stakeholder communication
Project management
Mentoring

Education

PMP Certification
Six Sigma Black Belt
Bachelor's degree in CS/Business/Engineering

Tools

PMO tools

Job description

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).

Job Description
Summary

Under general direction, gathers, analyzes, and understands business needs and system design. Leads process improvement projects and applies six sigma and similar methodologies and analytics to accomplish measurable business process improvements. Communicates with users/business and IT staff to examine business processes and requests, develop complex detailed requirements, and build process flow charts for the creation of applications, systems, and enhancements. Formulates and recommends solutions and options that improve efficiency, effectiveness, and automation. Mentors and trains less experienced Business Analysts. Proficient to work at the highest level of all phases of analysis, process improvement methodologies, and project management.

Essential Functions
  • Liaison between the business and IT groups during the development and implementation of new systems and enhancements to current ones. Identifies business and systems processes and procedures needs.
  • Employs process improvement practices and techniques to analyze and recommend solutions that will improve the efficiency and effectiveness of business processes and procedures.
  • Facilitates requirements by organizing gathering sessions and other related events. Examines and evaluates business needs/requests to describe what the processes, systems, and service must do to fulfill the request.
  • Records/updates business and functional requirements/specifications, for a simple report, system, or an application.
  • Conducts feasibility and economic studies to justify the recommended automation or process improvement. Creates measures of success in assessing the effectiveness of the proposed solution.
  • Mentor and train other Business Analysts.
  • Develops test plans and scripts for user acceptance testing.
  • Assists in the development of PMO processes and procedures for all Business Analyst activities.
Additional Responsibilities
  • Performs other duties as assigned.
Skills and Abilities
  • Ability to analyze and solve problems
  • Ability to read and/or listen and understand information and ideas communicated
  • Develops and delivers effective presentationsPresent information and ideas clearly and understandably to others
  • Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
  • Ability to effectively facilitate meetings, work sessions, and training
  • Aptitude to learn a new business and systems
  • Ability to guide, engage, and impart knowledge to others
  • Productivity\Ability to think strategically and understand business planning
  • Strong verbal and written communication skills
  • Ability to work independently and as a member of a team
  • Flexibility to operate and self-driven to excel in a fast-paced environment
  • Capable of multi-tasking, highly organized, with excellent time management skills
  • Detail oriented with excellent follow-up practices
  • Different business analysis techniques advanced required
  • Ryder business knowledge / practices / processes advanced preferred
Qualifications
  • Bachelor's degree required Computer Science, Business, Business Process Improvement, Informatics or Engineering
  • Five (5) years or more Business Analysis or Project Management required
  • Five (5) years or more Experience in Systems Development and Project Management preferred
  • Different business analysis techniques. advanced required
  • Ryder business knowledge / practices / processes advanced preferred
  • Certified Six Sigma Black Belt
  • Project Management Professional (PMP) Certification
Job Category

Project Management

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type

Salaried

Minimum Pay Range

$90,000.00

Maximum Pay Range

$105,000.00

Benefits Information
  • For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy).

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