Senior IT Architect – Hybris Tech

Jobtailor; Phoenix (AZ); On-site; USD 120,000 - 180,000; Full time

Job summary

Jobtailor is seeking an experienced IT leader to oversee SAP Hybris and related SAP modules, ensuring alignment with business processes and customer vision. You will drive eCommerce operations for the Strategic Business Group and maintain high system availability while delivering RCA for P1/P2 incidents.

The role requires extensive SAP experience across Hybris, CRM, CPQ, C4C, and Web Channel, with a focus on integration into Enterprise IT strategy and onshore hours.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Business Administration, Marketing and Human Resources Management or a related field of study.
• 10 years in SAP Hybris (SAP Commerce Cloud) and SAP CRM.
• 5 years in SAP Web channel and SAP SD.
• 3 years in SAP CPQ and SAP C4C (SAP Cloud for Customer).

Responsibilities

• Ensure IT systems and applications meet the requirements of the businesses and their processes.
• Create, influence, and drive customer vision.
• Integrate Strategic Business Group (SBG) specific business processes related to Hybris into the Customer & Commercial Excellence (C&CE) Enterprise IT strategy.
• Lead eCommerce Operations across SBG in Onshore hours.
• Maintain the zero downtime and no P1/P2 for ecommerce solution.
• Provide Root Cause Analysis (RCA) in case of any P1/P2.
• Collaborate with the Business to solve critical issues.
• Develop tactical plans to address short term deficiencies in current infrastructure.

Skills

SAP Hybris (SAP Commerce Cloud)

SAP CRM

SAP Web Channel

SAP SD

SAP CPQ

SAP C4C

Education

Bachelor’s degree

Job description

Responsibilities

• Ensure IT systems and applications meet the requirements of the businesses and their processes
• Create, influence, and drive customer vision
• Integrate Strategic Business Group (SBG) specific business processes related to Hybris into the Customer & Commercial Excellence (C&CE) Enterprise IT strategy
• Lead eCommerce Operations across SBG in Onshore hours
• Maintain the zero downtime and no P1/P2 for ecommerce solution
• Provide Root Cause Analysis (RCA) in case of any P1/P2
• Collaborate with the Business to solve critical issues
• Develop tactical plans to address short term deficiencies in current infrastructure

Requirements

• Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Business Administration, Marketing and Human Resources Management or a related field of study
• 10 years in SAP Hybris (SAP Commerce Cloud) and SAP CRM
• 5 years in SAP Web channel and SAP SD
• 3 years in SAP CPQ and SAP C4C (SAP Cloud for Customer)