Senior IT Applications Analyst

Ross Stores, Inc.; Dublin (CA); Hybrid; USD 100,000 - 185,000; Full time

Job summary

Ross Stores, Inc. is seeking a Sr. IT Applications Analyst to design, implement, and optimize batch processing solutions supporting key business operations.

You will collaborate with IT and business stakeholders to gather requirements and lead small to medium projects through the SDLC for timely delivery. The role requires 5+ years in IT operations, experience with batch systems in retail, and ability to work in-office with some remote work, coordinating across global teams and ensuring quality

Qualifications

• Minimum 5 years of experience in IT operations and application delivery.
• At least 2 to 3 years of experience with configuring and operating modern process/workflow automation solutions such as BMC.
• Knowledge of batch systems in a Retail context and related applications.

Responsibilities

• Gather, organize and document requirements from project team and self.
• Translate functional requirements to technical requirements.
• Document design gaps and review with stakeholders.
• Coordinate detailed design activities and support QA process.
• Manage test environments and data; coordinate UAT and sign-off.
• Create documentation for training deliverables.

Skills

IT operations

Batch processing

BMC

SDLC

Education

Bachelor's degree in information systems or computer science

Tools

MS Office

MS Project

Excel

Job description

Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As Part Of Our Team, You Will Experience

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

The Sr. IT Applications Analyst plays a critical role in designing, implementing, and optimizing batch processing solutions that support key business operations. This position leverages both new and existing technologies to deliver efficient, reliable, and scalable batch systems.

As a Sr. Analyst, you will collaborate closely with IT and business stakeholders to gather, analyze, and document batch processing requirements. You will lead small to moderately complex projects through the full software development lifecycle, ensuring timely delivery and quality outcomes.

Essential Functions

Development Lifecycle for Small to Moderately Complex Projects

• Gather, organize and document requirements obtained by members of the project team and self.
• Under general direction from project leadership or management:
  • Translate functional requirements to technical requirements.
  • Document gaps in existing functionality and review requirements with stakeholders.
  • Document high level functional design solutions.
  • Coordinate detailed design activities for members of team and self.
  • Support developers with requirements clarification and execute QA process.
• Collaborate with different teams, within IT and business to ensure timely and successful issue resolution.
• Coordinate activities to manage the test environments and test data.
• Coordinate activities for follow-up during all phases of test execution (i.e., unit, end-to-end, integration, performance, operational readiness, user acceptance).
• Manage user acceptance testing and obtain sign-off from the business. Log defects, track and answer questions from business users during User Acceptance Testing.
• Coordinate or create the documentation of training deliverables, including training plan, training schedule, job aids, etc.

Technical Services

• Coordinate or create the documentation of release and deployment planning deliverables.

Project Management of Small to Medium Complexity Projects

• Create project plan and manage the project SDLC deliverables.
• Create project status reports.
• Create reporting/dashboards for leadership review.

COMPETENCIES

• Building Effective Teams
• Developing Talent
• Collaboration
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution
• Manages Conflict
• Business Acumen
• Plans, Aligns & Prioritizes
• Organizational Agility
• Problem Solving
• Dealing with Ambiguity
• Drives Results
• Integrity & Trust

Qualifications & Special Skills Required

• Minimum 5 years of experience in IT operations and application delivery.
• At least 2 to 3 years of experience with configuring and operating modern, process, and workflow automation solutions such as BMC.
• Working knowledge of Batch systems, specifically in a Retail context, including typical Retail applications, data, and interdependencies.
• Working knowledge and experience in managing the execution and support of batch applications and systems.
• Ability to work independently with little instruction and creatively solve problems.
• Understanding of Software Development Life Cycle methodologies and best practices.
• Working knowledge of Windows and basic application productivity suites like MS Office, Excel, PowerPoint, and MS Project
• This role requires regular in-office presence, including to work on computer, engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.
• Ability to occasionally work outside standard business hours to coordinate with global teams.

Preferred Qualifications

• Experience working for a national retailer with multiple stores and/or a consulting firm.
• Programming experience with one or more programming languages such as SQL, Python, Java or ERP, etc.

EDUCATION / CERTIFICATIONS

• Undergraduate degree in information systems, computer science, or a related technical discipline.

Physical Requirements

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

Consistent timeliness and regular attendance

Vision requirements: Ability to see information in print and/or electronically

This role requires regular in-office presence, including to work on computer, engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback

However, this role can perform duties effectively using a combination of in-office and remote work

Ability to occasionally work outside standard business hours to coordinate with global teams

Supervisory Responsibilities

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role $99,900.00 to $185,300.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.