SENIOR IT ANALYST/PROGRAMMER

TALENT Software Services; Rochester (MN); On-site; USD 120,000 - 150,000; Full time

Job summary

TALENT Software Services seeks a software engineering professional to design, develop, implement, and maintain custom system software and support hardware across Mayo sites. The role involves collaborating with senior staff, developing proposals, and obtaining approvals for projects.

Responsibilities include evaluating approaches, maintaining systems, documenting requirements, and providing technical and project leadership with strong communication across technical audiences.

Qualifications

• Experience working in healthcare technology.
• Experience with both custom developed and vendor-supplied applications.
• Ability to apply system design principles and software development methodologies.
• Strong multi-tasking across complex tasks/projects.
• Excellent communication, meeting management, and organizational skills.

Responsibilities

• Evaluates alternative approaches and presents recommendations to teams and unit leadership.
• Reviews applications and updates to ensure currency and functionality.
• Maintains and supports multiple systems or complex software applications and hardware across sites.
• Produces and maintains system documentation and plans.
• Provides technical and project leadership to staff and works independently as needed.
• Collaborates across departments to gain consensus from stakeholders.
• Interfaces with vendor support teams for outages or degraded performance.
• Acts as liaison to Mayo departments and vendors for computing systems support.
• Coordinates with Mayo Group colleagues for virtual collaboration.
• May provide 24/7 on-call support.

Skills

Power BI expert

Power Platform

Azure DevOps

Tableau

Crystal Reports

SQL Server Reporting Services

Epic Chronicles/Clarity/Caboodle

Slicer Dicer

BigQuery

Google Cloud

Python

Tools

Power BI

Power Platform/Workspace

Azure DevOps

Tableau

Crystal Reports

SSRS

Epic tools

BigQuery

Google Cloud

Python

Job description

Job Summary

Responsible for the design, development, implementation, and maintenance of custom system software, and/or the installation and maintenance of purchased systems software, as well as the configuration and support of hardware systems across ***. In conjunction with more senior technical staff, develops proposals that consider alternatives and business case, and gains needed institutional approvals.

Job Responsibilities

• Evaluates alternative approaches and presents recommendations to teams and unit leadership.
• Regularly reviews applications and makes modifications and/or updates to ensure currency and functionality within established environment.
• Maintains and supports multiple systems or complex software applications and their associated hardware at multiple *** sites.
• Produces and maintains documentation such as system requirements, designs, resource inventories, and plans.
• Provides technical and project leadership to other staff members, demonstrates initiative, and works independently as needed to accomplish responsibilities.
• Works effectively across departmental organizations gaining consensus of stakeholders.
• May interface with vendor support service groups or other external support teams to ensure proper escalation during outages or periods of degraded system performance.
• Acts as a liaison to Mayo departments and vendors to adequately support the division's computing systems.
• Interfaces routinely with colleagues who may be located at any of the Mayo Group practices to perform job responsibilities requiring virtual collaboration and partnership.
• May be required to provide 24/7 on-call support.

Skills: Required Skills & Experience

• See Education Section for Required Experience.
• Experience working in healthcare technology.
• Exposure to managing both custom developed and vendor-supplied applications.
• Applies effective system design principles and software development methodologies.
• Demonstrated ability to multi-task among multiple complex assigned tasks/projects.
• Evidence of strong communication, meeting management, and organizational skills and ability to adjust the message as appropriate to the audiences of varying technical capabilities.
• Evidence of project management skills.
• Possesses an objective and positive attitude with all tasks and projects.
• Possesses a high level of project and deliverable consistency through demonstrated repeatable and reliable performance.
• Evidence of ability to take initiative and proactive on starting tasks and assignments and ability to work independently.
• Power Platform/Workspace/Power BI EXPERT (we need someone who is a Power expert).
• Experience with Azure Dev Ops.
• Experience with Tableau.
• Experience with Crystal.
• SQL Server Reporting Service.
• Epic analytical tools (experience with Chronicles, Clarity, Caboodle, Reporting Workbench, Cogito, and Slicer Dicer).
• Big Query.
• Google Cloud.
• Python.