Senior Investigator, Special Investigations Unit (Aetna SIU)

CVS Health; Florida; Hybrid; USD 47,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health in the United States is seeking a Senior Investigator to conduct high-level investigations of healthcare fraud and abuse. This full-time role requires rigorous analysis and collaboration with internal teams and external authorities.

You will document case activities, prepare evidence for clinical and legal review, travel up to 10%, and contribute to fraud controls and training.

Bachelor's degree and 3+ years of experience required; pay range and comprehensive benefits are provided.

Qualifications

• 3+ years investigative experience in healthcare fraud and abuse.
• Working knowledge of CPT, HCPCS, ICD-10.
• Advanced Excel skills including pivot tables.
• Ability to travel up to 10%.

Responsibilities

• Routinely handles cases that are sensitive or high profile, including complex fraud schemes.
• Investigates to prevent payment of fraudulent Medicaid claims.
• Documents activity in case tracking system and prepares cases for review.
• Facilitates feedback with providers related to clinical findings.
• Initiates proactive data mining to identify aberrant billing patterns.
• Cooperates with law enforcement during investigations when required.

Skills

Investigative experience in healthcare

Medical coding (CPT, HCPCS, ICD-10)

Advanced Excel (Pivot tables)

Willingness to travel

Education

Bachelor's degree or equivalent (3+ years fraud investigations)

Tools

Microsoft Office

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

As a Senior Investigator you will conduct high level, complex investigations of known or suspected acts of healthcare fraud and abuse.

Responsibilities

• Routinely handles cases that are sensitive or high profile, those that are complex cases involving or cases involving multiple perpetrators or intricate healthcare fraud schemes.
• Investigates to prevent payment of fraudulent claims submitted to the Medicaid lines of business.
• Researches and prepares cases for clinical and legal review.
• Documents all appropriate case activity in case tracking system.
• Facilitates feedback with providers related to clinical findings.
• Initiates proactive data mining to identify aberrant billing patterns.
• Makes referrals, both internal and external, in the required timeframe.
• Facilitates the recovery of company and customer money lost as a result of fraud matters.
• Provides on the job training to new Investigators and provides guidance for less experienced or skilled Investigators.
• Assists Investigators in identifying resources and best course of action on investigations.
• Serves as back up to the Team Leader as necessary.
• Cooperates with federal, state, and local law enforcement agencies in the investigation and prosecution of healthcare fraud and abuse matters.
• Demonstrates high level of knowledge and expertise during interactions and acts confidently when providing testimony during civil and criminal proceedings.
• Gives presentations to internal and external customers regarding healthcare fraud matters and Aetna's approach to fighting fraud.
• Provides input regarding controls for monitoring fraud related issues within the business units.

Required Qualifications

• 3+ years investigative experience in the area of healthcare fraud and abuse matters.
• Working knowledge of medical coding; CPT, HCPCS, ICD10.
• Experience with Microsoft Office with advanced skills in Excel (must know how to do pivot tables).
• Ability to travel up to 10% (approx. 2-3x per year, depending on business needs).

Preferred Qualifications

• Previous Medicaid/Medicare investigatory experience.
• Exercises independent judgement and uses available resources and technology in developing evidence, supporting allegations for fraud and abuse.
• Credentials such as certification from the Association of Certified Fraud Examiners (CFE), or an accreditation from the National Health Care Anti-Fraud Association (AHFI).
• Knowledge of Aetna's policies and procedures.
• Knowledge and understanding of complex clinical issues.
• Competent with legal theories.
• Strong communication and customer service skills.
• Ability to effectively interact with different groups of people at different levels in any situation.
• Strong analytical and research skills.
• Proficient in researching information and identifying information resources.
• Strong verbal and written communication skills.

Education

Bachelor's degree or equivalent experience (3+ years of working health care fraud, waste and abuse investigations).

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

• The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Application Window

We anticipate the application window for this opening will close on: 12/04/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Employee values

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.