Senior Investigator at SunSoft Online Phoenix, AZ

SunSoft Online; Phoenix (AZ); Hybrid; USD 85,000 - 115,000; Full time

Job summary

SunSoft Online in Phoenix, AZ is seeking a Senior Investigator to lead investigations into fraud and abuse related to DES programs and services. The role involves interviewing suspects and witnesses, gathering evidence, and preparing rigorous reports for prosecution or agency review.

The position requires experience with intelligence gathering, data analysis, and testimony at hearings, with a strong emphasis on maintaining chain-of-evidence and coordinating with state and federal partners.

Qualifications

• Experience in intelligence gathering and crime analysis processes.
• Knowledge of statistical research, analysis, and probability modelling.
• Familiarity with data collection, collation, and dissemination.
• Proficiency with Microsoft Office and Google Suite.
• Experience with public assistance eligibility policies and related regulations.
• Experience with data analysis software and investigative tools.

Responsibilities

• Investigate fraud and misconduct allegations and gather evidence.
• Interview suspects and witnesses and prepare subpoenas; testify at hearings.
• Maintain and organize investigation records and chain of evidence.
• Produce clear reports presenting facts, evidence, and conclusions.
• Coordinate with state, local, and federal partners for investigations.

Skills

Intelligence gathering

Crime analysis

Interviewing suspects and witnesses

Evidence handling procedures

Report writing

Testimony in hearings

Data analysis

Collaboration with law enforcement

Tools

Microsoft Office

Google Suite

GIS tools

Link analysis software

Job description

Senior Investigator at SunSoft Online. Phoenix, AZ.

• We only consider candidates local to Arizona. No C2C candidates.
• This is a Hybrid role.

Position Description

The Senior Investigator investigates allegations of fraud and abuse related to the Department of Economic Security (DES) programs and services, and allegations of misconduct by clients, employees, contractors, vendors, and providers. Additionally, the Office of Inspector General (OIG) conducts administrative and criminal investigations regarding benefits fraud by partnering with federal, state, and local law enforcement.

Skills Required

• Review and research records, policy, procedures, investigative online resources, public information sources, and networking to other investigative agencies to obtain information and evidence relating to allegations of fraud.
• Conduct field investigations, interview suspects and witnesses, compose, prepare, and serve subpoenas, conduct surveillance, and gather evidence to prove or disprove the claim of fraud.
• Maintain investigation records to ensure the proper chain of evidence.
• Analyze, organize, and maintain investigation records to ensure the proper chain of evidence procedures are followed.
• Produce high quality reports presenting complex technical matters clearly and concisely presenting all the facts and evidence of the case, both inculpatory and exculpatory.
• Attend and testify at administrative hearings regarding intentional program violations and overpayments.
• Compose prosecution reports, Reports of Investigation or memorandums, analyze, and organize evidence, prepare cases to refer for prosecution to the Attorney General's office or county prosecution authorities. Attend Grand Jury Hearings and other criminal proceedings to testify and present the facts of the case.
• Attend unit, division, and one on one meetings with supervisor, attend trainings and assist other investigators and supervisors as needed.

Experience Required

• Intelligence gathering and crime analysis processes
• Methods and techniques of statistical research, analysis, and probability modelling
• Principles of data collection, collation, analysis and dissemination
• Microsoft Office applications, Google Suite
• Public Assistance Eligibility Policy, procedures and regulations and/or criminal offenses under Federal, State and Local Statutes and Administrative code and trends in the area of assignment
• Software used for data analysis and investigations
• Relational databases, Geographical Information Software (GIS) tools, and mapping techniques
• Evidence handling procedures
• Performing statistical research and analysis
• Crime analysis or investigations and reviewing and analyzing data and information from multiple sources to extract facts
• Review and evaluation of activities and develop effective methods for improvement
• Establishing effective working relationships, both internal and external
• Preparing clear, concise, and accurate oral and written reports
• Generating reports, maps, charts, graphs, and other visual aids
• Using link analysis software, or other data analysis and investigation software
• Research and presentations
• Methods and Practices employed in protective services, criminal detection and investigative or interviewing for public assistance programs.
• Communicate effectively and accurately, both orally and in writing
• Conduct fact finding research and utilize problem solving techniques
• Organize data into logical formats for presentation in reports, documents, and other written materials
• Prioritize tasks or projects to meet deadlines and organize and maintain case/project files
• Perform detailed work with a high degree of accuracy
• Integrate and interpret complex information
• Establish effective working relationships with those contacted in the course of work

Additional Information

• DES/OSI to complete Background Investigation for clearance.
• Each employee or Contracted Employee of the department who may have contact with children or vulnerable adults shall apply for and show proof of receipt of a valid fingerprint clearance card issued pursuant to § 41-1758.07 or provide to the department documentation of the person's application for a fingerprint clearance card.
• Must obtain ACJIS Terminal Operator Certification within 30 days of hire and maintain certification throughout the course of this assignment with the unit.
• Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.