Senior Inventory Control Specialist

Wayfair; City of Yonkers (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health benefits from day one

401(k) with company match

Paid time off

Tuition reimbursement

Employee discount

Parental leave options

Job summary

Wayfair is seeking a Senior Specialist of Inventory Control to resolve inbound exceptions, improve accuracy, and support stores across a growing regional network. You will act as SME for exceptions, train store teams, analyze trends, and partner with FCs and Field Ops to minimize discrepancies and optimize inventory flow.

The role emphasizes data-driven decision making, scalability of processes, and collaboration across multiple teams in a fast-paced retail environment.

Qualifications

• 1–2 years of inventory control or troubleshooting in retail or fulfillment.
• Strong problem solving and analytical skills.
• Experience coaching store teams and cross-functional collaboration.
• Proficiency with Google Suite or Microsoft Office and inventory tools.
• Attention to discrepancies and accuracy in data and processes.
• Ability to work nights, weekends and holidays as needed.

Responsibilities

• Resolve inbound exceptions to keep inventory sellable and available.
• Serve as SME for inbound exceptions; train store teams across locations.
• Analyze receiving trends and drive improvements for store accuracy.
• Collaborate with fulfillment centers, Field Ops, and partners to reduce issues.
• Review weekly inventory metrics and advise leadership on actions.
• Conduct targeted cycle counts tied to discrepancies and seasonality.
• Support bi-annual audits and BOH cycle counts for compliance.
• Manage adjustments and daily tickets in Tangerine; escalate as needed.
• Work as one team across store functions to meet goals.

Skills

Inventory control

Problem solving

Training

Tech proficiency

Attention to detail

Schedule flexibility

Tools

Tangerine

Google Suite

Microsoft Office

Job description

Overview

As a Senior Specialist of Inventory Control, you will help keep Wayfair’s retail operations running smoothly by resolving receiving exceptions, improving inventory accuracy, and supporting store teams across a growing regional network. You play a key role in ensuring products flow correctly from our fulfillment centers to stores, creating a seamless shopping experience for our customers.

In this role, you will serve as the subject matter expert for inbound exceptions, partner closely with Field Operations and other support teams, and provide training across multiple stores. You will also use data, strong follow through, and continuous improvement strategies to minimize discrepancies and keep inventory ready for sale. The ideal candidate thrives in fast-paced environments, enjoys solving complex problems, and is energized by creating scalable processes that support our expanding store footprint.

What Does a Sr. Specialist of Inventory Control Do?

• Resolve Inbound Exceptions: Investigate and resolve receiving issues quickly and accurately so inventory remains sellable and available to customers.
• Serve as the SME for Exceptions: Provide training, resources, and guidance to store teams on inbound exceptions processes and best practices.
• Analyze Inventory Trends: Review receiving performance data, spot patterns, and recommend improvements to strengthen accuracy across stores.
• Partner Across the Network: Collaborate with fulfillment centers, P&A teams, Field Operations, and corporate partners to reduce exceptions and troubleshoot challenges.
• Assess Store Performance Weekly: Review weekly inventory metrics and provide clear insights and action plans to store leadership.
• Conduct Targeted Cycle Counts: Perform focused counts tied to discrepancies, category resets, or seasonal updates.
• Support Inventory Audits: Play an important role in bi-annual audits and BOH cycle counts to maintain operational excellence.
• Oversee Adjustments and Daily Tickets: Manage daily damage reviews, inventory adjustments, and tickets within Tangerine, escalating when service levels require attention.
• Operate as “One Team”: You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

You’ll Thrive In This Role If You Have

• Inventory Expertise: A minimum of 1-2 years of experience with inventory control, receiving workflows, or operational troubleshooting in a retail or fulfillment environment.
• Problem-Solving and Analytical Strength: Ability to investigate issues, identify root causes, and build clear, actionable solutions.
• Training and Collaboration Skills: Comfort supporting multiple stores, coaching teams, and working closely with cross-functional partners.
• Technical Proficiency: Familiarity with Google Suite or Microsoft Office and confidence navigating inventory or exception-management tools.
• Attention to Detail: A sharp eye for trends, discrepancies, and compliance.
• Schedule Availability: Ability to work nights, weekends, and holidays based on business needs.

Additional Physical And Environmental Requirements

• Physical Activity:Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.

What are the Benefits*?

• Competitive Pay: Earn competitive compensation with regular opportunities for performance-based increases.
• Career Growth: Access professional development and advancement opportunities to help you grow with us.
• Health Benefits from Day One: Medical, dental, and vision insurance coverage starts on your first day.
• Time to Recharge: Start accruing paid time off immediately—because work-life balance matters.
• 401(k) with Company Match: We’ll match up to 4% to help you plan for your future.
• Tuition Reimbursement: Eligible after 6 months of employment—learn, grow, and get support along the way.
• Wayfair Employee Discount: Generous employee discount of up to 30%+, although discounts will vary by product type. Plus, get 10% off at our in-store restaurant.
• Parental Leave Options: Choose from paid and unpaid leave plans to support your growing family.
• And So Much More: We’ve got more good stuff where that came from! Our full-time roles receive the full benefits package, while part-time or seasonal team members may have modified offerings. Your recruiter or in-store team can help with any questions!

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [e-mail].

The hourly rate listed above is the fixed starting rate for this position and applies to all new hires. Although system displays may show a general pay range, this starting rate is non‑negotiable. Future pay increases are determined by performance, tenure, and applicable company compensation policies.