Senior Instructional Designer

Fivetran; North Carolina; Hybrid; USD 90,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Generous PTO

RSU stock grants

Professional development

Virtual team events

Phone stipend

Mental health resources

Job summary

Fivetran is seeking a Senior Instructional Designer to craft scalable learning experiences for a global, distributed workforce. You’ll design eLearning, ILT, microvideos, and job aids, partnering with product marketing, sales, and revenue operations to drive measurable outcomes.

The ideal candidate has 5+ years in instructional design, strong Articulate Rise and 360 skills, and LMS expertise to manage engaging content across time zones and formats.

Qualifications

• 5+ years in instructional design or related field in a B2B SaaS/tech environment.
• Capable of transforming briefs, decks and raw source material into engaging content.
• Hands-on in building courses with Articulate Rise and Articulate 360.
• Experience scripting microvideos and managing LMS content.

Responsibilities

• Design and develop learning content including eLearning modules, instructor-led training, job aids, video scripts, and assessments.
• Transform briefs and source materials into dynamic, engaging learning experiences driving behavior change.
• Translate content strategy into actionable, field-ready learning assets with the enablement team.
• Collaborate with subject matter experts across sales, product marketing, and revenue operations to validate content.
• Build courses in Articulate Rise with interactive modules optimized for modern learners.
• Concept, script, and produce microvideos for key topics.
• Apply ADDIE, SAM or similar frameworks for measurable outcomes.
• Build and manage content in our LMS for a seamless learner experience.
• Create interactive, scenario-based learning reflecting real selling situations.
• Develop certifications, quizzes and knowledge checks to reinforce key behaviors.
• Maintain content as products and messaging evolve.
• Support live training with well-designed materials and facilitation guides.
• Track engagement and learning outcomes to continuously improve programs.

Skills

Instructional design

Adult learning

Articulate Rise

Articulate 360

LMS administration

Storytelling

Sales enablement

Project management

Cross-functional collaboration

Remote/hybrid training

Tools

Articulate Rise

Articulate 360 suite

Thought Industries LMS

Job description

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

About Us

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

About The Role

As a Senior Instructional Designer at dbt Labs, you'll be at the heart of how our sales and go-to-market teams learn, grow, and perform. Reporting to the Director of Enablement, you'll be responsible for designing and building high-quality learning experiences that scale across a global, distributed workforce. The ideal candidate brings a strong foundation in adult learning principles, a sharp eye for content structure, and the ability to translate complex product and process knowledge into engaging, practical training. You thrive at the intersection of creativity and rigor equally comfortable storyboarding an eLearning module and collaborating with a subject matter expert to nail the learning objectives. You're also skilled at picking up existing briefs, decks, and raw materials and transforming them into dynamic, polished learning experiences without needing to start from scratch.

What You'll Do

• Design and develop a range of learning content including eLearning modules, instructor‑led training, job aids, video scripts, and assessments
• Take existing briefs, slide decks, and source materials and transform them into dynamic, engaging learning experiences that drive real behavior change
• Partner with the enablement team to translate content and curriculum strategy into actionable, field‑ready learning assets, bridging the gap between strategic vision and finished training materials
• Partner closely with subject matter experts across sales, product marketing, and revenue operations to gather, structure, and validate content
• Build courses in Articulate Rise, creating interactive, visually compelling modules optimized for a modern learner experience
• Concept, script, and produce microvideos that deliver focused, bite‑sized learning on key topics, from product walkthroughs to sales skill reinforcement
• Apply instructional design frameworks (ADDIE, SAM, or similar) to ensure all programs are grounded in clear learning objectives and measurable outcomes
• Build and manage content in our LMS, ensuring a seamless and intuitive learner experience
• Create interactive and scenario‑based learning experiences that reflect real selling situations our reps encounter in the field
• Develop certification programs, quizzes, and knowledge checks to assess comprehension and reinforce key behaviors
• Maintain and update existing content as products, messaging, and processes evolve
• Collaborate with the broader enablement team to support live training sessions with well‑designed materials, slide decks, and facilitation guides
• Track content engagement and learning outcomes, using data to continuously improve program effectiveness

Skills We're Looking For

• 5+ years of experience in instructional design, learning & development, or a related field — ideally in a B2B SaaS or tech environment
• Demonstrated ability to take existing briefs, decks, and raw source material and craft them into engaging, high‑quality learning content
• Hands‑on expertise building courses in Articulate Rise, with strong proficiency across the Articulate 360 suite
• Experience concepting, scripting, and producing microvideos for learning — including recording, light editing, and optimizing for on‑demand consumption
• Experience building and managing content in a modern LMS platform, bonus points if it’s Thought Industries
• Strong writing and storytelling skills — you can make even technical content clear, concise, and compelling
• Familiarity with sales processes and go‑to‑market motions; experience supporting a sales enablement function is a plus
• Ability to manage multiple projects simultaneously in a fast‑moving environment
• Experience working across time zones and designing for remote, hybrid, and in‑person audiences

If you are interested in role “b”, you can learn more about the benefits, how the hybrid position works, and the typical locations that we’re hiring from. The typical locations from which we’re hiring (within the first 4 weeks) are:

• offices
• remote desktop
• self‑provided
• traveling employees
• mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory mandatory

Perks And Benefits

• 100% employer‑paid medical insurance
• Generous paid time‑off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants*
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team‑building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self‑guided mindfulness exercises for all covered employees and their covered dependents.

*May vary by country and worker type - please reach out to your recruiter for more information

We’re honored to be valued at over $5.6 billion, but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream. Read about us in Forbes.

Fivetran brings together high‑quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world‑class company to better serve our customers, our people and our communities.

We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.