Senior Inside Sales Representative

Rexel USA; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with Employer Match

Paid Vacation and Sick Time

Tuition Reimbursement

Flexible Spending Accounts

Employee Discounts

Career Development Programs

Job summary

Rexel USA in Orlando, FL is seeking a Senior Inside Sales Representative to drive proactive inside telephone and email sales, build strong customer relationships, and process quotes and orders. You will work with outside sales, learn products, and identify opportunities for growth within existing accounts.

The role emphasizes product knowledge, negotiation, and using CRM/ERP tools to increase efficiency and results.

Qualifications

• 4+ years in customer service, sales, or electrical distribution.
• High School diploma or GED required.
• Strong knowledge of electrical products and applications.
• Excellent communication, presentation and problem-solving skills.

Responsibilities

• Handle inside sales via phone and email to grow profitable sales.
• Process quotes and orders, including delivery terms and pricing.
• Support outside sales by handling priority transactions.
• Use digital tools to market and demonstrate products to customers.
• Prospect for new accounts within designated territory.
• Maintain and grow a defined customer base; resolve issues quickly.

Skills

Customer service

Sales

Product knowledge

Negotiation

Education

High School Diploma

Tools

CRM software

ERP systems

Microsoft Office

Job description

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.

We are looking for a Senior Inside Sales Representative to join our Rexel team located in Orlando, FL!

Summary:

The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

What You'll Do:

• Work Hours: 8am - 5pm
• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Assist outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer\'s purchasing cycle
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• Other duties as assigned

What You'll Need

• 4+ years of customer service, sales, or electrical distribution experience
• High School or GED - Required

Knowledge, Skills & Abilities

• Ability to handle complex issues and problems
• Comprehensive product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.