Senior Inside Sales Representative

Rexel France; Indianapolis (IN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401K with Employer Match

Tuition Reimbursement

Employee Discount Programs

Professional Training & Development Programs

Job summary

A leading electrical distributor in Indianapolis, IN is seeking a Senior Inside Sales Rep. Responsibilities include managing customer relationships, processing orders and quotes, and driving sales through proactive efforts. The ideal candidate will have a high school diploma, strong communication skills, and the ability to handle complex issues. Benefits include medical insurance, 401K match, and professional development opportunities. This role provides a chance to work in a fast-paced environment and contribute to team success.

Qualifications

• Ability to handle complex issues and problems.
• Customer-oriented and motivated with excellent communication skills.
• Familiarity with work in diverse and physically demanding environments.

Responsibilities

• Process telephone orders and assist outside sales personnel.
• Establish and maintain customer relationships.
• Gather and report information regarding market trends.

Skills

Complex issue handling

Product and application knowledge

Customer orientation

Excellent communication skills

Negotiation skills

Microsoft Office familiarity

Education

High School or GED

Tools

ERP systems

Customer Relation Management Tools (CRM)

Job description

“We are looking for a Senior Inside Sales Rep to join our Rexel team in Indianapolis, IN”.

Summary

The Senior Inside Sales is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base.

What You'll Do

• Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
• Assist outside sales personnel by processing priority transactions
• Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
• Prospect for new accounts within a specified geographical territory
• Manage a defined customer base and establish and maintain customer relationships. May be responsible for managing a larger number of customers more complex customers
• Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolves customer issues promptly using root-cause analysis
• Process product quotations/proposals and provide continuous follow up throughout the completion of the customer’s purchasing cycle
• Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
• Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
• Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
• Other duties as assigned

Qualifications

What You'll Need

• High School or GED - Required
• Ability to handle complex issues and problems
• Comprehensive product and application knowledge essential
• Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
• Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
• Ability to prioritize and manage multiple tasks and deadlines
• Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
• Highly self-motivated
• Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
• Ability to work overtime as needed

Additional Information

Disclaimer: Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Physical Demands:
Sit: Must be able to remain in a stationary position - Constantly – at least 51%
Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%
Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%
Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%
Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%
Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co‑workers and clients and detect hazardous conditions - Occasionally – up to 20%

Weight and Force Demands:
Up to 10 pounds - Frequently – 21% to 50%
Up to 25 pounds - Frequently – 21% to 50%
Up to 50 pounds - Occasionally – up to 20%

Working Environment:
Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%
Exposed to electrical hazards; risk of electrical shock - None
Handles or works with potentially dangerous equipment - Occasionally – up to 20%
Travels to offsite locations - Occasionally – up to 20%

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Our Benefits Include:

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within

Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce.
Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Company Description

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.