Senior Inside Sales Representative

Crown Equipment Rental Co Inc; Burnsville (MN); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Competitive pay based on experience

Opportunities for advancement

Paid time off

Job summary

A growing rental company in Burnsville, Minnesota, is seeking a hands-on leader to manage daily operations and provide exceptional customer service in both rental and equipment setups. The ideal candidate will have prior leadership experience, excellent organizational skills, and a knowledge of rental equipment. This full-time role involves both indoor and outdoor work and offers competitive pay with benefits including paid time off. Join our supportive team and make a real impact every day.

Qualifications

• Proven experience in a customer-facing role (inside sales or customer service).
• Previous leadership or management experience required.
• Ability to learn about rental equipment (construction and event).

Responsibilities

• Lead and support day-to-day rental operations and staff.
• Provide exceptional customer service.
• Operate, explain, and demonstrate a variety of rental equipment.

Skills

Customer service

Leadership

Organizational skills

Multitasking

Mechanical aptitude

Proficiency in computers

Tools

Rental software

CRM software

Job description

Crown Rental is a growing, fast-paced equipment and event rental company committed to delivering top-quality service and products to our customers. From small & mid-sized equipment to party rentals, we provide solutions for construction companies, homeowners, and event planners alike. We're seeking a driven, hands-on individual to join our team in a leadership capacity—someone who can provide excellent customer service, manage daily operations, and support our rental team with knowledge and enthusiasm.

Position Overview

As a key member of our team, this position combines leadership, customer interaction, and hands‑on equipment work. You’ll be responsible for managing daily operations, helping customers in person and over the phone, maintaining rental equipment, and supporting team members to ensure smooth business operations.

Responsibilities

• Lead and support day-to-day rental operations and staff
• Provide exceptional customer service via phone, email, and in-person
• Assist customers in selecting the right equipment or event rentals
• Operate, explain, and demonstrate a variety of rental equipment
• Troubleshoot and perform basic servicing and inspections of equipment
• Coordinate delivery schedules and manage reservations
• Use point-of-sale and rental software systems
• Maintain a clean, organized, and safe workplace
• Work both indoors and outdoors in all weather conditions

Qualifications

• Proven experience in a customer-facing role (inside sales or customer service)
• Previous leadership or management experience required
• Knowledge or ability to learn about rental equipment (construction and event)
• Comfortable working in various weather conditions and performing physical tasks
• Strong organizational and multitasking skills
• Ability to operate small to mid-size equipment (training available)
• Basic mechanical aptitude and troubleshooting skills
• Proficient with computers and rental/CRM software (we will train the right candidate)
• Valid driver’s license and clean driving record preferred

What We Offer

• Competitive pay based on experience
• Opportunities for advancement and training
• A supportive team environment
• Paid time off and other benefits
• A dynamic, non-corporate work environment where your ideas and leadership are valued

Schedule

• Full-time
• Some weekends and/or extended hours may be required during peak seasons
• 401(k)
• 401(k) matching
• Paid time off
• Paid training

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Ready to join a growing company where every day is different and your leadership makes a real impact? Apply now and let’s build something great together.